posted on April 24, 2004 12:12:29 PM
Cannot get into my PayPal account. Page comes up which says "We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance and you will be taken through a series of identity pages"......then goes on to ask for my full bank account number. They show the last two digits, as they usually do -- so it looks legitimate, but I'm reluctant. Am I paranoid???? Anybody know anything about this, please? At the bottom, it allows me to Submit or Log Out. No other option.
posted on April 24, 2004 01:17:40 PM
You might also want to try logging on from a different computer.
You probably do not want to fill out that form.
It sounds like you might already have typed in your password. It is possibly a very good time to change your PayPal password when you actually get logged in to the real PayPal.
Did you get there from a link in an email, or did you type in www.paypal.com?
posted on April 24, 2004 03:40:39 PM
Hello...Well, I clicked on the link one of you provided and got the same page (which is
titled SECURITY MEASURES.) I get the same page typing PayPal into the browser Address line, and from a link in e-mail. Also, I changed my PayPal password from the Welcome page where I clicked on 'Forgot Password?'.
(The SECURITY MEASURES page comes up after I log in, so I can access the Welcome Page.) Also, at the bottom of the SECURITY MEASURES page, there are links - Contact Us, Referrals, Shops, Gift, Privacy, Fees, etc. - and when I click on any of them, the page jumps a bit and comes right back to SECURITY MEASURES. I cannot get out of that page unless I click
SUBMIT or LOG OUT. At the top of the page there's a HELP button which takes me to
HOW TO CHANGE YOUR PASSWORD. I'm beginning to think it's authentic, except if they're verifying security information they could ask me to answer my secret question rather than ask for my bank account full numbers.
Virus scan done 3 days ago. Norton. I did just change ISPs - from compuserve to Cox - Could that have something to do with this?
posted on April 24, 2004 03:45:42 PM
Also, remember - they give me the correct name of my bank and provide XX48 (the correct last two numbers of my bank account)
Does that not lend authenticity? Probably not.
posted on April 24, 2004 04:19:52 PM
I got that same email and it looked suspicious, so I forwarded it to [email protected] and they verified that it did NOT generate from eBay. For a couple of weeks I was getting similar emails almost every day and each and every one was bogus. One email had to do with my Pay Pal account and when I clicked on the link, they were asking for Name, both eBay and Pay Pal user names, passwords for both, email address used for Pay Pal, date of birth, Social Security #, Mother's Maiden Name, Name of Bank & routing numbers, Online banking ID and password and PIN, credit card and debit card account numbers and PINS. I'm not CRAZY!!! Neither eBay OR Pay Pal has ALL of that information. It scares me to think there may be some people out there naive enough to fall for something like this, BUT the emails LOOK so official! If I filled in all that information, in a matter of hours or even minutes, I could have an empty bank account, be up to my eyeballs in debt and have my identity stolen. ANY email from Pay Pal or eBay WILL have your username at the top of the email and they will never ask for a password in an email. If you get emails that LOOK "official", saying they are from eBay or Pay Pal, but DON't have your username on them, forward the ENTIRE email, including the headers to [email protected]. If you DID respond to such an email, change your passwords IMMEDIATELY and start PRAYING!!!!
posted on April 24, 2004 07:24:08 PM
Hello again.....Believe my situation to be different from previous post (which is really scary!) I did NOT receive e-mail. This was a page that came up after I logged in to PayPal. I have finally gotten PayPal rep on the phone and she said that what I saw is legitimate. Initially she seemed really apprehensive about the legitimacy, but after asking a lot of questions and putting me on hold (to consult, it seemed) she came back and said that it was legitimate and I'd have to put in my full bank numbers in order to access my account.
