posted on April 25, 2004 11:01:09 AM new
I just received this message. Does anyone know if it is authentic? I did report an Invalid email address recently, so it could be from that.
*** BenchmarkPortal is an official partner of eBay and is conducting independent
customer satisfaction surveys at the request of eBay. BenchmarkPortal will not
request any of your personal or confidential information. ***
Dear eBay Community member,
On 04/24/04, we replied to an email message you sent to customer support. As
part of eBay's commitment to excellence, we want to make sure our response met
your needs. Would you please take a few minutes to answer some questions about
your overall experience and the specific eBay Representative who responded to
you?
Please copy and paste the entire web address above into the address field of
your browser.
NOTE: Please respond within five days so that you can provide timely feedback.
AFTER 5 DAYS, THIS INVITATION WILL EXPIRE.
Thank you for your help!
eBay Customer Support
If you want to be excluded from future surveys and survey correspondence, please
click below:
*** Protect your eBay Password and Your Personal Information ***
eBay treats your personal information with the utmost care, and our
Privacy Policy is designed to protect you and your information. eBay
will not request personal information (password, credit card numbers,
pin numbers, passwords, or Social Security numbers) in an email or in
most cases, our surveys. However, there are rare exceptions when eBay
performs usability surveys that measure participants' actual use of
eBay. In these exceptional cases, personal information is sometimes
needed, and participants are told explicitly in advance what will be
required. Additionally, participants are given contact information in
order to validate that the survey is indeed from eBay. For more
information on how to protect your eBay password and your account, click
here
http://pages.ebay.com/help/account_protection.html?ssPageName=CMDV:AB0008
eBay truly respects the opinions of its Members. We are contacting you
for customer support improvement purposes only and you will not be
re-contacted as a result of your participation in this study. All
information collected is confidential and the information you provide
will be used strictly within eBay's Privacy Policy
http://pages.ebay.com/help/community/png-priv.html
eBay has commissioned BenchmarkPortal to conduct this study among eBay
members. To review BenchmarkPortal's privacy policy, please go to
http://ebay.benchmarkportal.com/ebay/bmp_privacy.pdf
posted on April 25, 2004 11:44:08 AM new
I received one about a month ago & it is legit. However, what they are doing is tapping into ypir system to watch what you are buying or selling & the number of hits etc. that you have. Its like Big Brother looking over your shoulder.
