posted on May 4, 2004 05:58:21 AM
In the last 3 weeks I have had problems getting email to about 5 buyers, and all have aol addresses. I don't know if it is a coincidence, or if there is a problem. One did reply and said she found all her messages from me in her spam file.
posted on May 4, 2004 06:14:30 AM
Amber, this does happen with the high level of spam blockers that some ISPs have. I check my spam file often (not AOL) and find non-spam items there. I've had the same thing happen with my end of auction messages. If I don't hear from the buyer in two days, I send the eBay invoice. I figure that they have probably allowed eBay e-mails if they are buying/selling. By the way, where in the UK did you live? I lived in Surrey, near Epsom. Moved to the US in 1959, so you can figure out how ancient I am!
posted on May 4, 2004 06:52:58 AM
Thanks earthmum, I think the problem must be with aol. I have tried sending messages through eBay, you would think people would wonder why they are not getting their eBay mail. I find that the invoiced don't go through either. I have now sent messages that have no mention of auction or eBay on them, and not by the return on the EOA notices, so I will see if they get there.
I was born in Dorset, lived 15 years in Cambridge, and 10 in Leeds, 5 in the U.S. and 26 here in Canada, so we have been around a bit!
posted on May 4, 2004 07:14:01 AM
I guess we are a couple of fine vintage items, huh? You could try adding a line in your auctions, something like "If you are an AOL user and do not receive my end of auction message, please e-mail me at ...." Then you could respond to their e-mail, which should get through.
posted on May 4, 2004 08:00:15 AM
Good idea earthmum, I will do that. I got a neg a few months ago because the buyer thought I was not responding, did get it taken off by eBay, but it was a big hassle. Yes, I guess we are vintage, but not antique!
