posted on May 26, 2004 10:34:49 AM
If it did not say that it included the maual or an AC charger there really is nothing to complain about other than your own faliure you clarify what it is you were bidding on. You got what the auction said you would get, you got it in a timely manner... I would think that would be ositive feedback.
I think people forget sometimes that feedback is supposed to be about the item described, not the item assumed.
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If it's really "common" sense, why do so few people actually have it?
[ edited by fenix03 on May 26, 2004 10:35 AM ]
posted on May 26, 2004 12:30:22 PM
I agree with fenix.
Did you "assume" the manual would be included, or did you email the seller via "Ask Seller a Question" before you bid to inquire? I am guessing your answers to that question are "yes" and "no" respectively.
Did you receive what was stated in the auction? Did you get a fair price? If so, the seller deserves a positive.
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"The more I want to get something done, the less I call it work." - Richard Bach
posted on May 26, 2004 12:47:06 PM
If you received what was listed in the auction, then I would leave a positive with good comments, however if you felt you were duped, misled, or received poor assistance after you received it, I would consider the following.
There is a fine line between accurate description and undisclosed information.
People often read what they want, and it can sting sometimes.
I've bought a few things on ebay, and felt I was duped. Case in point, I paid $15 for a leather belt. When it arrived it was cowhide with a vinyl finish over the top. I was not thrilled, but I didn't ask important questions because I was not thinking along those lines. They didn't lie, but they didn't supply valuable info. I chose not to leave feedback and help their cause, but I didn't want to leave negative b/c most of it was my own fault.
As a bidder, we have to think and ask questions to make sure we get what we want. On the flip side to that last example, I bought a high end Chef's knife a few weeks ago on ebay. It was brand new. The seller described it perfectly, however, they stated the retail was $55.00. The retail price was the red flag, because the photos and description showed a $175 competition knife, which I know would have been a steal at $55. So I emailed the seller, got all of the info including the model #, the year, and the weight. I received my knife last week, and to my satisfied amazement it was the $175 knife that I wanted.
As you see, it works both ways, and as a bidder, chalk this up as a lesson learned. I wouldn't leave feedback unless they left it for you already for your payment. If you feel they took advantage of you, lied, or wouldn't at least try to resolve the problem, I would tell them you don't want to leave a negative, however, you feel you weren't given all of the information that would have made you not purchase the item. Ask for a refund, and if they don't want to budge, leave that negative. If they retaliate, you have a chance to explain yourself in a follow up. One neg isn't going to tarnish your rep. It shows you are human, and as such you shouldn't feel that one bad experience should dictate your entire life. In this case, A neg won't even count against you to be NARU'd. Honesty goes a long way, and sellers and bidders can tell who is being honest and who is lying even when someone has some negatives on their account. I've been selling and buying on ebay for almost 5 years, and I have a few negatives. My rating is 99.3% with over 3800 positives and just over 25 negatives. Of those negatives, I would say that 15-18 are from retaliatory deadbeats who didn't pay and received a neg from me. Another 2 or 3 were people who received something from me and were not satisfied and instead of emailing me to handle it, they left a negative. the remaining were my fault, and I always say so when it is. I'm not perfect, but I'll always admit fault if it is mine. With 3800 positives and 3 or 4 truly deserved negs, I would say I'm pretty close to perfect.
A seller or bidder who admits fault is more admirable and respected than someone who has perfect feedback because they hold their customers hostage by not leaving feedback until the bidder leaves it for them.
[ edited by rustygumbo on May 26, 2004 12:59 PM ]
posted on May 26, 2004 09:51:08 PM
Are you guys nuts, leave positive feedback when you don't even get a charger that works? - and the seller won't replace it. This is definitely a neg from me if I got that kind of response.
Friends don't let Friends say stupid things like Friends don't let friends vote Republican!
posted on May 27, 2004 01:06:34 PM
"Are you guys nuts, leave positive feedback when you don't even get a charger that works? - and the seller won't replace it. This is definitely a neg from me if I got that kind of response.
Friends don't let Friends say stupid things like Friends don't let friends vote Republican!"
ebayvet- I find your last paragraph to be amusing since the bidder only said he received a car charger, not a home charger. Nothing in the original thread about a charger that doesn't work.
If you need an intrepretation- the bidder basically said the seller stated there was a charger and a phone in the auction description and that it worked. The bidder received the phone and charger, but no paperwork, and the charger was a DC (car charger) not an AC (home) charger, even though the seller never stated what kind of charger it was.
