posted on May 30, 2004 06:10:00 PM new
How do I send a combined invoice to a customer? It used to do it automatically if there were other wins with me for a single bidder. I don't have a clue how to invoice for multiple wins!
posted on May 30, 2004 06:13:21 PM new
Just click on "send invoice", and make sure all the boxes are checked of the items the bidder won. Click "recalculate", type in s/h, insurance, and your note...then click send...
For me it's the same as the old eBay.
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"The more I want to get something done, the less I call it work." - Richard Bach
posted on May 30, 2004 06:15:20 PM new
WGM -- It's not working that way for me, unfortunately. When I click on it, it is only showing the one auction and none others. Uh oh ... Huston, I think we have a problem!
posted on May 30, 2004 06:23:58 PM new
You may want to go to the "new my eBay" board. They seem to be keeping up-to-date on all the glitches and work-arounds (in addition to complaining about the new eBay LOL)
edited to add: and for what it's worth, don't post on any of the boards over at eBay. They make us look like a church quilting circle over here
__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
[ edited by wgm on May 30, 2004 06:28 PM ]
posted on May 30, 2004 06:43:26 PM new
Not a glich - if a person completes "check-out" for an item then the items can no longer be combined (per PS support)..BUMMER!
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Sig files are too much trouble! http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
posted on May 30, 2004 06:46:25 PM new
that's right, neglus - forgot about that
bizzy - that's just everyone's way of showing they care
__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
posted on May 30, 2004 06:47:10 PM new
Neglus -- She didn't even have a chance. Once the bidding closed this evening, I tried to invoice. I'm a bit like a kid in a candy store when I see my items going for very high prices and watch until the auction closes.
posted on May 30, 2004 06:54:21 PM new
I have had the problem when the buyers checking out too soon and then I am not able to combine. I tell them the total due in the customized part of the invoice which works for a check. If they log directly into PayPal and select "items I have won" instead of using the link the items should combine and they can pay from there.
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Sig files are too much trouble! http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
posted on May 30, 2004 06:59:12 PM new
Neglus -- I just got offline with ebay live and they have corrected the situation. I didn't realize I had a problem until I posted here. We shall see what happens in the coming days ...
