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 bizzycrocheting
 
posted on July 22, 2004 08:08:58 AM
I had an action close out on JUNE 12th. After numerous e-mails with no response, I finally filed for FVF and gave negative feedback for not completing the sale. Today, I received an e-mail from the winning bidder asking how much she owed and where to send the payment to. Now what do I do?

Diane

 
 rom8
 
posted on July 22, 2004 08:18:34 AM
If you still have the item, you could always complete the sale?

 
 bizzycrocheting
 
posted on July 22, 2004 08:29:40 AM
Yes, I can complete the sale. But what do I do about the negative feedback and the FVF?

Diane

 
 toolhound
 
posted on July 22, 2004 08:55:10 AM
If the bidder was not in a coma or trapped in some kind of time machine they got what they deserved. Why should you change anything?


 
 Gtootie
 
posted on July 22, 2004 11:06:00 AM
Bizzy

This is a every day thing for me. It just happened last night. They ignore all the e-mails and reminders, then when they get the big one from eBay, they come thought. I always send the item if I have it and don't worry about the rest. They should have paid up to begin with. If they ask nice enough I will go in and remove the FVF waring.

Have you ever seen the e-mail buyer get from eBay. One of my buyers sent me a copy of the one he got. I always wondered what they said.

Debbie


Be kind. Everyone is fighting their own secret battles.
...Author Unknown
 
 Gtootie
 
posted on July 22, 2004 11:07:01 AM
Sorry for the double post



[ edited by Gtootie on Jul 22, 2004 02:26 PM ]
 
 bizzycrocheting
 
posted on July 22, 2004 11:36:45 AM
Debbie,

I haven't seen what ebay sends npbs. Can you give me the jist of what it says?

Diane

 
 TheFamilyBiz
 
posted on July 22, 2004 12:19:55 PM
Or, even better -- can you post it here for everyone to see. We've been responsible and haven't seen one personally...

And we'd love to see what the deadbeats get that scares some of them into doing the right thing.


Wayne

Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
 
 Gtootie
 
posted on July 22, 2004 02:26:02 PM
Here you go:

Subject: eBay Non-Paying Bidder Warning #1

Hello (seller ID):

You were the high bidder on eBay item #*********, "(Item Name)." This email is to notify you that the seller of this item, gtootie, has requested a credit for the final value fee ("FVF", indicating that payment has not been received for this item.

As a result of this seller's FVF credit request (Non-Paying Bidder claim),
you are receiving your first Non-Paying Bidder("NPB" Warning. If you
receive a 3rd NPB Warning, your account will be suspended indefinitely.

As our User Agreement explains, if you are the high bidder on any item, you
are expected to honor your bid and are obligated to complete the
transaction. Our Non-Paying Bidder Policy exists to help us enforce our User
Agreement with respect to non-paying bidders. For details about eBay's NPB
Policy, go to:

http://pages.ebay.com/help/sell/bidders_overview.html

If you believe you have received this NPB Warning in error, please review
the Non-Paying Bidder appeals instructions within our online Help desk at:

http://pages.ebay.com/help/community/appeal-npb.html

If this transaction has been completed, please ask the seller to contact us,
using the NPB Warning Removal form, located at:

http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?RemoveNPBWarningShow


Regards,

eBay SafeHarbor Team
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
 
 Gtootie
 
posted on July 22, 2004 02:28:42 PM
I don't know where the smilies came from. They weren't in the e-mail.

Debbie





Be kind. Everyone is fighting their own secret battles.
...Author Unknown
 
 meadowlark
 
posted on July 22, 2004 04:12:06 PM
Cool!

Quite a warning! I've never seen this one either. I have not ever been NPB'd but I'm pretty the earlier one eBay used to send was wimpy. This one has teeth!
 
 photosensitive
 
posted on July 22, 2004 06:48:30 PM
Gtootie, I have had emoticons appear like magic in my posts. I found it was caused by certain characters appearing next to each other. Maybe quote marks and a parentheses.
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
 
 stonecold613
 
posted on July 22, 2004 08:51:20 PM
Yes, I can complete the sale. But what do I do about the negative feedback and the FVF?

Do absolutely nothing about the feedback or FVF. Not worth the headache and if this buyer is serious about their experience on ebay, they will pay attention to their bidding activities so they don't get the FVF or bad feedback again.

Just complete the sale but be extra cautious about fraudulant payments.

 
 rosycat
 
posted on July 23, 2004 12:04:09 AM
Hey Bizzy-

Unfortunately, I had this same thing happen this spring. Only when the buyer did finally get in touch with me, she threatened me with a neg if I didn't take back the neg I gave her.

I simply reminded her that it had been six weeks since the auction had ended before I received payment, and that was after I had tried to contact her and that she deserved the neg.

So I put a comment along with her neg saying "that after 6 weeks, the transaction had been completed". I don't think that was any LESS negative that then the neg - but it kept her from giving me a neg. Actually I was surprised that it was enough to keep her from neg'ing me. She KNEW she was wrong.

I know it will happen someday, but right now I'm close to 650 positives without any negs. We'll see how long it lasts!

^..^ meow ^..^ meow ^..^

Time Spent With Cats Is Never Wasted
 
 
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