posted on July 31, 2004 04:13:58 PM new
I just checked my disputes page, and find that every buyer that I filed NPB alert on in over a year is listed on that page. Some of them paid up, other didn't and I filed FVF's on them. The page doesn't show any difference between the warnings and actually filing FVF. Does that mean that all got a strike against them? When someone pays after receiving a NPB warning, but doesn't answer eBay's dispute email, does eBay give them a FVF strike? I'm confused
posted on July 31, 2004 06:44:55 PM new
Me too........Thanks for the GREAT enhancement on this one e bay, SOOOOOOOOO simple now. BS! They intentionally made this MORE complicated so MORE will give up!
posted on July 31, 2004 07:01:30 PM new
Beats the heck out of me. I was just happy to figure out how to finally get one to close. One more thing that they have improved in the buyers favor. I can't figure out how a company that survives on sellers can be so against them??? Oh well, I guess that is why I am not rich.
posted on July 31, 2004 09:21:22 PM new
I don't think I understand the problem. All the NPB's are now on one simple page, showing the status of each. Why is this not a good thing?
I just closed my first few and thought it was actually an improvement over the old way. I've never had a big NPB problem, but get enough that I can't ignore them.
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We do not stop playing because we grow old. We grow old because we stop playing -- Anonymous
posted on July 31, 2004 09:26:11 PM new
Everyone, for God's sake, don't fall into the trap I did 30 minutes ago. I filed the dispute, waited until 6:30 this evening when the 7 days had passed with NO response from the deadbeat. I went to the dispute close page, the only option showing was "successful conclusion, no FVF for seller and no strike for buyer". There was a box for final comments. I wrote"bidder refused to pay" and hit submit. Did that comment mean anything? Hell no. Instantly a screen came up that sait the transaction was successfully completed and the seller would get no FVF. Under the old system, the 10 day period was accurate to the second. Not so under the new system. The 7 days mean nothing. It's when Ebay feels like updating the dispute page with a button for FVF request. I found a thread on page 2 where Stonecold said for him it averaged about 9 days for the updated page to appear. Just don't jump the gun at the end of 7 days. Wait until a different page with ALL the options appears until you click any submit buttons. Even though Ebay has made this into a bundle of hoops to jump through, I have no one to blame for this but myself, because I had read the thread where Stone had explained the proceedure, and had forgot about the 9 days. Somehow I had the idea it would be automatic if the bidder didn't respond in 7 days. Not so. You have to wait till Ebay gets damn good and ready to present you with a chance to claim your FVF, then be sure you don't accidentally click the default.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on July 31, 2004 09:56:47 PM new
There are no provisions for refunds made to a customer except if by Paypal and there are no partial refunds either. The new procedure is unfair and sucks out loud.
