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 phbroz
 
posted on August 12, 2004 02:54:57 PM new
Hello everyone,

I was just wondering if anyone here was having this problem.

Here it is. When I click on the "Contact The Buyer" on a just ended auction of mine, it doesn't display the users email address.

I have my preferences set at "display email addresses", so I can't understand WHY their email address isn't being displayed.

Is anyone here experiencing that same problem?

Thatnks in advance,
Phil

 
 Kevinatgrannys
 
posted on August 12, 2004 04:03:21 PM new
Mine quit doing that about a month ago. I use the end of auction notice that ebay emails out to get in touch with the buyer if I need to. I hate using their in house mailing system because I don't know if it got sent to the buyer or when it will get sent. I have been having a lot of trouble with ebay's email being slow to get to me, sometimes as much as a day and a half later. Makes things tuff if you are trying to get stuff out fast.
Kevin

 
 AintRichYet
 
posted on August 12, 2004 04:57:17 PM new
Well, there's 2 ways I see to get 'right to' their email address, but neither one of them will pre-fill in the subj.line for you with the item number .... one is when you click on 'contact buyer', the little screen that comes up also shows me their email address, near the top ........... or, you can go to your My Ebay/ Sold/, and click on Customize over on the right, and scroll down and it will let you set it to show EITHER buyer ebay ID name, OR the buyer email address (but you can't have both) ...... yep, ebay just makes it harder and harder on everyone involved. ... sux, huh?

 
 agate18
 
posted on August 12, 2004 05:49:57 PM new
HELLO PHIL.
THIS MAY SOUND SILLY. BUT DID YOU LOG ON FIRST.?

I HAVE SAVED MY AUCTION LIST PAGE IN MY FAVOURITES FOR QUICK ACCESS. AT THAT POINT THIS WORKS FINE. BUT IF I GO INTO AN AUCTION THAT HAS JUST CLOSED AND IS SOLD THE EMAIL ADDRESS WILL NOT COME UP UNTIL I LOG ON. LIKE YOU I HAVE SET MY PREFERENCES TO DISPLAY EMAIL ADDRESSES.



 
 Roadsmith
 
posted on August 12, 2004 05:49:58 PM new
Make sure you've signed in with Ebay. That was MY problem, before I figured it out. May not be yours!
___________________________________
My right to speak my mind, to have a voice, to be what some have called "opinionated," is a right I deeply and profoundly cherish. And my only hope is that, one day soon, women--who have all earned their right to their opinions--instead of being called opinionated, will be called smart and well-informed, just like men. ~Teresa Heinz Kerry (bless her)
 
 
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