Home  >  Community  >  The eBay Outlook  >  Rejecting a winning bidder-CAN YOU?


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 drjackk
 
posted on August 24, 2004 10:11:08 AM new
Other than blocking bidders, can you reject a winning bidder if you do not like something about him or her.

I had a bidder that has won an auction, and has complained I have not returned his emails during the bidding, has bid on the item anyway. He is already talking bad feedback if kit is not complete.

He was the only bidder, and quite frankly, I would rather keep the kit than sell it to this guy.

Also, international bidders who bid on your items and win, yet your auction clearly states no international bidding.

Some help here

 
 tomwiii
 
posted on August 24, 2004 11:15:33 AM new
Sorry, ye be SOL once an auction ENDS!

HOWEVER: if they be international & they bid on one of yer auctions that is USA ONLY, you CAN immediately recoup yer FVF's.

SADLY: your insertion is out the window & yer still open to them dumping an unwarranted NEG on yer head!



HOWEVER: (there's ALWAYS a however, right?) -- I have emailed PS support after an EXTREMELY obnoxious auction, & you'd be amazed WHAT support CAN do for ya

...hint,hint...






"I'm the master of low expectations." ~ GWBush



958

[ edited by tomwiii on Aug 24, 2004 11:16 AM ]
 
 rozrr
 
posted on August 24, 2004 12:09:19 PM new
Is this one and the same - the obnoxious bidder who's already talking bad feedback is also international?

If it is, you can immediately cancel his winning bid under eBay's new procedures.

No protection against a neg, though - as far as I can see, though I'm not 100% sure of that.

If not, I think that under the new procedures, someone has 7 days to pay, and if they don't, you can move quickly to issue the strike...but other people will know more about this.

Maybe you'll get lucky and he won't pay all that fast.
 
 drjackk
 
posted on August 24, 2004 04:09:45 PM new
I was afraid that they buyer can pick the seller, but the seller cannot screen buyers.

What's ebay thinking?

Seems like your could do bidders like Jurors. Reject a few % of the total without reason.

Don

 
 jennylynng
 
posted on August 24, 2004 06:03:17 PM new
Okay, so I had an auction end today. One that I had an international bidder email me about asking if I would accept her bid. I replied that as stated in my auction I do not ship internationally at this time. She emailed me back that she was "sad" that I would not ship internationally. Then the "HO" was the high bidder! For anyone who does not know - "HO" is a southern term. It is definitely derogatory. I have no intention of going through with this deal which will, of course, result in my first neg ever. I went into my stuff and blocked international bidders, but only after this auction had already started, so I'm screwed. Tom - where do I go to undo this deal? Or Ralphie - somebody help me, please! I'm really distraught over this. I'm very proud of my 400 positives, but I know there's a neg coming out of this. Oh, yeah - she has "private" feedback. Go figure. It's been that kind of day. I got a new photo printer today and I'm not even hooking it up til tomorrow. I went as far as taking it out of the box and went "oh, no - I'm not doing this. Something will go wrong." Tomorrow will be better! I'm still Pi$$ed!!! I just can't believe she had the nerve to win this auction after I said, "No, I will not ship to Austria." ???

 
 tomwiii
 
posted on August 24, 2004 06:12:49 PM new
Jenny:

When you listed the item, did ya check the USA ONLY box? If "YES," then you can immediately recoup yer FVF's by following here:

http://pages.ebay.com/help/policies/unpaid-item-process.html

Of course, das pretzel-chokenheimer can dump a NEG on ya for ANY reason, just because she "WON" yer auction!

SUX, doesn't it??

Love & Licks,
Ralph J. Dog





"I'm the master of low expectations." ~ GWBush



958
 
 jennylynng
 
posted on August 24, 2004 06:18:38 PM new
Thanks, Tom. No, I did not do that. I list thru Vendio and state in my auctions in my standard language that I ship only in the Continental U.S. As of now, any item that I list will have international bidders blocked from bidding, but that one did not; it "merely" stated it in the text of the auction. Does it not count that I stated it in the auction? Or that I have emails back and forth between us and I told her that I would not ship to Austria?

 
 jackswebb
 
posted on August 24, 2004 06:19:57 PM new
Just be sure to respond in a proffesional manner to the feed back and Tell the WHOLE world what a dumb A$$ this HO is. Unacceptable region, told NOT to buy and does ANYWAY!!!!!!!!!!!!!! IDIOT!




Back to basics,,,,And the beat goes on,,,,,,
 
 tomwiii
 
posted on August 24, 2004 06:21:47 PM new
Sorry, but from my reading, what you write inside the auction doesn't count!

If ye donna wanna ship outside da good ole USofA, make sure that the USA ONLY box is checked from now on.

You still can recoup yer FVFs -- ya just have to go thru the 14 day song&dance



"I'm the master of low expectations." ~ GWBush



958
 
 jennylynng
 
posted on August 24, 2004 06:24:36 PM new
That's my plan, Jack. I just really hate it, hate it, hate it! It does help, though, that this HO's feedback is "private." Tells the story, huh? I guess everybody hates to have their perfect record ruined over something stupid like this. I told the dang HO I wasn't going to ship to her and she bids anyway. I don't get it. Why would somebody do that? Just bitchiness I guess. Can I say that? Well, I did. I appreciate all of your support. That HO!!!

 
 jennylynng
 
posted on August 24, 2004 06:26:01 PM new
Okay, Tom. Lesson learned, I guess. I just waited a little too late to mark that box. Oh well. At least I can respond to her neg. I guess that's the good news, huh? Thanks again everybody!

 
 tomwiii
 
posted on August 24, 2004 06:29:29 PM new
Jenny:

Here's another trick Ralphie taught me about two months ago:

Whenever a Hans or Franz or Seigfried emails me a question about one of my USA ONLY auctions, I IMMEDIATELY add them to my BLOCKED BIDDER list, in order to avoid this very same scenario from erupting...

LISTEN to da sage ole doggy:

http://offer.ebay.com/ws2/eBayISAPI.dll?BidderBlockLogin



"I'm the master of low expectations." ~ GWBush



958
 
 sparkz
 
posted on August 24, 2004 06:30:24 PM new
Tom is correct (sounds like he's been listening to Ralphie). Your TOS doesn't mean anything to Ebay. You have to check the box that specifies you will ship to the USA only. Then you can block all bidders from outside the U.S. You can exempt individual bidders from the block on a case by case basis.


A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
 
 jennylynng
 
posted on August 24, 2004 06:31:12 PM new
Thank you, Ralphie! You're so wise!

 
 jennylynng
 
posted on August 24, 2004 06:33:48 PM new
Actually, I think I do have that box checked. That doesn't block int'l bidders, though, does it? You have to actually go in and do that blocking thing, don't you? Like I said, I have done that now, but - too little too late.

 
 tomwiii
 
posted on August 24, 2004 06:40:47 PM new
There's kind of TWO separate concepts going on here:

1) ON your SELL YOUR ITEM page for each auction is a box for where you will sell to: USA ONLY, ELBONIA, EREWHON, etc

PLUS (and this is new)

2) You can now GLOBALLY (no pun intended) BLOCK dem pesky furriniers:

Introducing: Buyer Management - Buyer Block Preferences

The Buyer Management - Buyer Block Preferences is a new feature that allows sellers to have more control over who can bid on their listings, while helping to reduce post-transaction issues and potential Unpaid Items.

Buyer Management enables sellers to block bidders:

From a country to which they have not designated in Sell Your Item or other listing tool they will ship.
With a net negative feedback score.
With two Unpaid Item strikes in the last 30 days.
How to Use Buyer Management - Buyer Block Preferences. Turn on the Buyer Management by modifying the 'Buyer Block Preferences' area in the Seller Preferences section of My eBay.

Sellers also can add specific buyers to their Buyer Block Exemption List. For example, if a buyer tries to bid on an item and gets blocked, they can contact the seller to request permission to bid. If the seller agrees, they can add the buyer to their Exemption List so that the blocks will not apply for that buyer.

Use this tool wisely. While helpful in reducing the likelihood of Unpaid Items, may also limit the amount of bidders on your listing.







"I'm the master of low expectations." ~ GWBush



958
 
 jennylynng
 
posted on August 24, 2004 06:50:22 PM new
Thanks again, Tom. I think that's what I recently did. Any future auctions that I have will have international bidders blocked. I'm going to email this "person" and try to get out of this gracefully. I'll let you know what happens. Thanks for all your help. And Ralphie, too!!!

 
 tomwiii
 
posted on August 24, 2004 06:52:49 PM new
http://www.dogsinthenews.com/issues/0202/articles/020226a.htm

Yo! Ralph! Clean up yer act, boy!





"I'm the master of low expectations." ~ GWBush



958

[ edited by tomwiii on Aug 24, 2004 06:54 PM ]
 
 jennylynng
 
posted on August 24, 2004 07:01:40 PM new
Thanks! I needed that!!!

 
 sparkz
 
posted on August 24, 2004 07:10:35 PM new
One graceful way of getting out of it would be to tell her that due to your conviction for Internet Fraud, the terms of your parole state that you are not allowed to ship outside the U.S. In order to convince your parole office that this is a legitimate transaction, you will need her credit and debit card numbers, her PIN, her Ebay password, her mothers maiden name, her bank account information and the name of her Boston Terrier. No BT, no deal!!


A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
 
 jackswebb
 
posted on August 24, 2004 08:43:40 PM new
Due to the serious stage (last few months)of your AIDES infestation you are Not allowed to ship out of the country. You are only allowed to send your stuff to American citizens.




Back to basics,,,,And the beat goes on,,,,,,
 
 
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