Home  >  Community  >  The eBay Outlook  >  eBay charging me for notscheduled listings...help!


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 southwesttradingcompany
 
posted on August 24, 2004 09:45:49 AM new
i had about 26 listings scheduled to start this morning, and it looks like they are starting ok. that's not the problem.

the problem is that i'm also listing "live" and ebay is charging me the scheduling fee for those too! I just checked my invoiceand the charges are there.

it terrifies me to think that ebay has beens crewing up my billing all this time and maybe i've just now noticed it?

i'm going to try live help and see if i can get an answer.

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 southwesttradingcompany
 
posted on August 24, 2004 10:06:35 AM new

Jeramy: Hi there ..... Unfortunately we have been receiving similar reports of problems like this. Our engineers have already been notified, so hopefully the issue will be corrected shortly. One moment please while I check to see if they still need the item numbers
Jeramy: Thanks for waiting, I apologize for the delay ....... At this point, I would recommend writing in an email to our Billing Department with the item numbers just to be safe. I don't think they'll need them, but I would recommend sending them in just to be safe. They can be reached by sending in an email through the following webform : http://pages.ebay.com/help/contact_inline/index.html
southwesttradingcompany: thanks.
Jeramy: You're very welcome!



 
 southwesttradingcompany
 
posted on August 24, 2004 10:08:05 AM new
you guys might want to check your current invoice (if you can get to it; it took me 10 attempts & lots of "page not responding" errors) to make sure your not getting dinged w/this scheduling fee too.



 
 
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