posted on October 18, 2004 06:04:33 PM new
I sold about 20 pieces of china for a lousy 35.00 and wrapped each piece separately in bubble wrap and styrofoam peanuts in a bot box.
she is bitching about the shipping. in my TOS I plainly say Priority Mail and that I charge for packaging materials. she paid by Paypal but is threatening me with a neg. "Note: I am very upset at your shipping and handling costs. You over charge
after the fact of the purchase. You give Ebay a bad reputation. I will give
you bad feed back so no one else gets taken like I did. Lydia 28.50
shipping and handling I only live in Pa."
I told her I would refund her money and relist. Haven't heard from her. Its like you work your azz off for these buyers and they want to tell you what to charge. I'm having a bad night
sorry to vent but knew you would come up with a good answer.
First off, go get yourself a nice glass of Two-Buck-Chuck. Then take several deep breaths. That's after you take several sips of the Chuck.
That said, I'm sure someone more knowledgeable than I will be along with input but I'm thinking that could be construed as feedback extortion. Maybe not... she's just complaining about it.
posted on October 18, 2004 06:27:57 PM new
niel-I dont sell this type of thing,but did you state in your toss what you charge for shipping or is that possible?
posted on October 18, 2004 06:33:47 PM new
niel35: I always put my shipping charges in my TOS as a flat fee(anywhere in the USA) I have never had a complaint. I do combine sales for shipping. Sometimes I come out ahead & sometimes I barely break even. Lucy is right; have a glass or even more of '2 Buck Chuck" Just bought a case today at Trader Joes.
posted on October 18, 2004 06:37:43 PM new
Send her an invoice by e-mail in the amount of $6.66 -- that's the fee for the 4 minutes of your life she wasted, based on a basic hourly wage of $100.00, which would not be an outrageous fee for an Auction Consultant.
posted on October 18, 2004 06:47:33 PM new
Did you check the rates for FedEx Ground or UPS? Whatever shipping charge you come up with, be sure to tack on an extra $2.00 for the two buck chuck that her attitude necessitated.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on October 18, 2004 06:50:42 PM new
Classic has a point. Did your auction state the actual shipping cost? Or did it just say you ship Priority Mail and she didn't find out until after the auction. (Of course she should have asked first if it were an issue with her.)
PM is hugely expensive! If I were sending 28 pieces of china I'd most likely be using FedEx.
Sanmar's the china shipping expert here, though, and I defer to his good judgment.
posted on October 18, 2004 08:07:35 PM new
And Oh Hey! BTW,,,,,,,Dollar Tree Stores,,,,was in there the other day, fella picks up a WHOLE case of bottled Wine, Hmmmmmm,,,,,better go take a look see,,,,,Seattle! 1999 vintage. White, better grab a couple and check it out,,,,,,COUPLE of BOTTLES! Not the whole friggin case! Gooooooooood. Nice,,,,,,,,,,,Went down reaaaaal easy........Mikey likes it! $1.00! a bottle.......Try it, you'll like and it'll like you.......May,be Dollar Tree is Only in California?
posted on October 18, 2004 09:30:58 PM new
I'm terribly sorry, but I was getting ready to package up your items and my cat knocked the box off of the end of the ironing board. You would have been horrified at the mess, a complete refund is enclosed. Again, my sincerest apologies.
posted on October 18, 2004 09:55:36 PM new
Sheesh,,,,,,,,,,i guess I am DAtING myself.....Mikey likes it, His brother in a T.V. commercial always suckered MIKEY into trying anything NEW on the Breakfast Table....Cereals,,,,,,,,,mikey LIKES it. you GUYS DON"T remeber that Famous phrase?
Hey, I have had NO email notification of ANY of this,,,,,,,,,,,,insanity....I just thought i'd check in..............
The GOOD,the BAD and the UGLY.
posted on October 19, 2004 07:41:21 AM new
thanks for letting me vent, folks. Haven't heard from her so wait until the end of the day and then offer it to the next bidder. Either way, she will neg me so what have I got to lose.
posted on October 19, 2004 01:42:47 PM new
Now she is accusing me of making up what I didn't get for the china with high shipping.
I just refunded her full amount.
She is accusing me of being dishonest and I won't stand for that.
She is having a good time and my blood is boiling. .
Time for some of that One Buck Chuck from the Dollar Store !
posted on October 19, 2004 02:44:52 PM new
Well,,,,,it's raining here,,,,,bored,,, can't get competent help. Computers don't work right. Soooooooooo, I scooped up all my loose change,went to coin star. $110.00! then after reading this I got THIRSTY,,,,,,went ta Dollar Tree got TWO cases. 2001 Covey Run semillion Chardonnay. One bottle of,,,,,,,,,,,Lockwood 2000..gonna give that one a try. $1 dollar a Bottle! WE LOVE $1. Chuck better do something QUICK! Two buck is takin' a back seat!
!
