posted on October 25, 2004 06:12:48 AM new
OK, I am not going to be sarcastic about AOL (in spite of an unhappy trial of the service early in my internet experience) but I have a question for AOL users. How is the return address on AOL email determined? Is it something you type in to the return field or is it automatic? I know when I had Verizon email it had to match the account I was mailing from or it was rejected. I ask because I am trying to answer a question from my online store (not eBay) and have sent it from several of my email accounts and it keeps coming back:
>>> RCPT To:<herAOLaddress>
<<< 550 MAILBOX NOT FOUND
550 < herAOLaddress >... User unknown
Did she close her account in the few hours after she sent the question, did she mistype the address, or is it some kind of spam filter that is not giving the correct reason for the failure to deliver?
I am asking since I find that in all email I sent from several different accounts; eBay, online store, personal, or professional, the ones that do not get delivered or bounce back are 99% to AOL.
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“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
posted on October 25, 2004 07:01:56 AM new
I have no way to know her AOL name, do I, except for the return address on her email? I tried hitting return and hand addressing. I am trying to understand how the return address on AOL mail is generated.
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“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
posted on October 25, 2004 07:44:02 AM new
Hi ... i would think it is the return address on her email, making sure that @aol.com is the ending suffix ...
I do know that when an aol member emails another aol'er, we don't need to add the @aol.com, but out on the 'net, it is needed ...
I know of quite a few times that return addresses to msn members would bounce back, because for a strange reason, when they would email us, their email return address mysteriously "became" [email protected] (with the word 'email' stuck in there), but those would bounce back as undeliverable, unless we would, by hand, get rid of the 'email' word in the suffix ...
posted on October 25, 2004 07:51:14 AM new
Thanks AintRichYet, It must be her id because I am hand entering the address and it is @aol.com because I thought there might be some kind of hidden character in the from address on the email.
I am sure she thinks I am a bad seller who does not answer questons but I don't know what else I can do.
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“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
posted on October 25, 2004 07:54:54 AM new
How did she generate the email? Did she send it from her email account or did she answer a "contact us" webform on your website? If it was the latter, then she probably typed in the wrong email address.
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"Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "...holy sh@#...what a ride!"
posted on October 25, 2004 08:21:36 AM new
if she is using ebay ask a question,her email addr stored with Ebay may not exist anymore.
AOL gives each account 7 email addr,and we can delete and replace them with new names.
IF YOU GIVE US HER SCREEN NAME,WE CAN CHECK FOR YOU IF IT EXISTS OR NOT.
-sig file -------Life is one big happy 'All You Can Eat' buffet .
posted on October 25, 2004 09:31:50 AM new
This AOL stuff makes me crazy. I used the address ebay gave me last night when an auction closed, just clicked on it to send my EOA. And it's bounced three times.
posted on October 25, 2004 10:44:44 AM new
Anytime you receive an inquiry through Ebay, the return address you see is what they have registered with Ebay. If they have not updated with Ebay, the address may be obsolete. She may actually be sending that email from a Comcast, MSN or Yahoo account. You won't know unless she emails you direct. If that email came direct, the return email address is the account at AOL from which it was sent. If she has any blocks on that addy, the bounce will specify what it is. The message you got with the bounce indicates that there is no such user with that email address on AOL any longer.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on October 25, 2004 03:27:25 PM new
Neglus is most likely right that she typed it in. It was not from eBay but from an online antique mall shop. Our email address is available but there is also a form they can fill out.
Today another AOL buyer is bouncing and I am sure we have her correct address because we have emailed her before.
Grumble, grumble. After a very good summer sales in the shop are very slow. The last thing we need is buyers we can't contact.
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
