posted on October 27, 2004 04:04:03 PM
I just got my 3rd note with in the past month or so saying "My item was broken in the mail. How do you want to handle this?" I always politely write back and tell them to take the item in to the Post Office along with all packing and boxes and file a claim. So far none of the 2 earlier ones have done anything. I haven't received the paperwork from USPS. (Yes, all of these were insured)
Has anyone else had an increase of "broken" items?? Just wondering if USPS is at it again or if there is a new scam going on or maybe USPS doesn't like me anymore. (Yea, right)
Kevin
edited once again because I can not speeelll.
[ edited by Kevinatgrannys on Oct 27, 2004 04:05 PM ]
posted on October 27, 2004 05:16:52 PM
Kevin, I have only recieved one email like that. It was last year. I told them the same thing you did and I never heard from them again. I think they are just trying to scam you, but it does drive you nots for days wondering what is up.
The item they clained to be broken was a $45 wood duck call. I said, ??Yeah, right!
posted on October 28, 2004 05:55:24 AM
i used to get calls from bidders who have shops and they claimed the item is either chipped or defective but they can still sell it in their stores,so how about a partial refund??
They are looking for ways to reduce the cost of the item,thats all.
Best is to tell them to file claim.
-sig file -------Life is one big happy 'All You Can Eat' buffet .
posted on October 28, 2004 06:13:25 AM
There are cases where the buyer might be telling the truth and still not claim the insurance. If the package includes more than one part or combines more than one purchase the buyer may not want to give up the unbroken items in order to get the money back. My sister buys a lot of china objects and has to weigh what she paid for the total order against having to give back the undamaged items. If there was a problem with the packing it still makes sense to let the seller know.
I am still shocked at the packing methods that some sellers use. I once got a multi piece china object from England that had two small squares of styrofoam taped to the sides, No box, no bag, just the styrofoam and tape. Guess what the condition was. All parts of it were smashed to bits. I have also gotten multiple part orders with nothing or very little between breakable items.
I don't suggest that any eBay Outlooker would be a bad packer but the post office can mess up even a good package.
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
[ edited by photosensitive on Oct 28, 2004 06:14 AM ]
posted on October 28, 2004 09:35:37 AM
I just heard back on the most recent one and I think it is legit. What amazes me is that this dragon figurine was wrapped in 6 layers of bubble wrap then put in a box then that bow was wrapped in bubble wrap then but in a shipping box padded with packing popcorn. I don't think that it was my packing. I have received items that were packed like the one photosensitive was talking about. That always frosts my asparagus! Pay extra for shipping & handling and they throw it in a box and put stamps on it and away it goes. Oh well, 1 response out of 3 saying it was broken. I guess the odds aren't that bad.
Kevin
posted on October 28, 2004 05:25:07 PM
We pack well, and believe it or not, got a negative feedback for it! Negative stated: "Too much illegal and not enviormentally friendly packing. Way too much!!!!!!!!!!"
Apparently peanuts are "illegal" where the buyer lives. BTW, all three golf clubs made it cross-country in good shape.
