posted on December 14, 2004 09:28:30 PM
My first negative, darn it. New-ish buyer, complaining about an item (and his complaint is incorrect, too), leaves my first neg without ever contacting me with his complaint. And I left +feedback when he paid. From now on, newbies don't get the feedback from me until they've left it. Period. Live and learn.
posted on December 14, 2004 10:03:59 PM
Right, live and learn, and good that you've learned. I use feedback as a defensive tool against receiving bad feedback, and not leaving it first can help a lot in that fight.
I leave Feedback when I ship and here are my feedback stats:
Feedback Score 7486
Positive Feedback: 99.9%
Members who left a positive: 7487
Members who left a negative: 6
All positive feedback received: 11117
12715 feedback left by neglus
I don't have time to mess with worrying about when to leave feedback or for answering emails about why I didn't leave feedback.
The first one does sting - especially when it isn't justified, but life goes on. There are more important things to do than to get caught up in feedback wars.
I don't leave negatives either. Filing for FVF gets the NPB off ebay soon enough.
I am fortunate to sell in a category with a low rate of NPB's though or I might change my philosophy a bit.
**********************************
"Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "...holy sh@#...what a ride!"
posted on December 14, 2004 10:46:54 PM
I don't mess with leaving feedback either, I purchased third party software to do it for me automatically. It saves me a lot of time as it is not unusual to receive 50 or more positives a day.
posted on December 15, 2004 02:20:43 AM
'I leave Feedback when I ship and here are my feedback stats:
Feedback Score 7486
Positive Feedback: 99.9%
Members who left a positive: 7487
Members who left a negative: 6
All positive feedback received: 11117'
neglus-your feedback percentage sucks..you wanna pick it up a little-you and Tom are giving us GOOD sellers a bad rep.
posted on December 15, 2004 08:31:04 AM
Suzy - I know it must hurt.
I leave FB when I receive it or an email saying everything is ok. I always send a nice letter with every item asking them to let me know when they receive the item and if they are pleased.
I still feel that the transaction is not over - until the bidder has received the item and is happy.
You can always get a unreasonable winner who can't read or is just plain nasty. If they leave undeserved bad FB - they should get it right back IMO
I have yet to get a negative but know it's coming some day.
about that."