Excelrye
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posted on January 5, 2005 01:55:54 AM new
Hey All-
I recently shipped some Computer Ram to this gentleman in Seattle. I shipped the Ram out on 12-20-04, and the Delivery Confirmation provided via USPS clearly illustrates the Ram was Dropped off at his reidence on 12-24-04. The Ram is/was valued at over $100.00 so I insrued the shipment w/Endcia insurance...
I told this "Jerk", numerous times both via Email, and on the phone that if he wants his money back then he needs to send me a "Written Statement", stating he never receieved the Ram as requested by (UPIC) Endicia's insurance partner.
This guy goes on to tell me it's "My Problem", and he threatend to contact his credit card company etc...Yada...Yada...Yada. Today I recieve an Email from Paypal..stating this "jerk", filed a Fraud Claim against me. They also asked me for a Delivery Confirmation number which I gladly provided them with.
I also made a $300.00 withdrawl the day before which they reversed due to the "Temporary Chargeback". My question(s) to you all are the following:
I've heard of Ebay sellers losing these "Battles", before even when they provided Paypal with (DC#), or (TN#)..is this true?
Can I file a Fraud Claim with USPS, Endicia...etc....basically...please... what are my option here?
Thanks For you help.(:
RC
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toolhound
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posted on January 5, 2005 02:41:38 AM new
The 2 times I have had a problem I sent the delivery confirmation numbers to PayPal and within 2 days the claim was closed.
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jwwrs
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posted on January 5, 2005 04:19:46 AM new
I've also had to go through the process a couple of times. I sent the delivery confirmation numbers to paypal and both times it was resolved in my favor.
jwwrs
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stopwhining
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posted on January 5, 2005 05:33:40 AM new
You cannot file fraud claim with USPS,as you have no proof fraud is involved.
-sig file -------Life is one big happy 'All You Can Eat' buffet .
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photosensitive
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posted on January 5, 2005 09:48:58 AM new
Excelrye, you call him a "gentleman" but if he really is trying to pull a fast one on you he is NOT a gentleman!
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
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ebayvet
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posted on January 5, 2005 11:27:17 AM new
If you provide them with a DC number, that should be enough. If not, definitely file a claim for fraud with the USPS - I did this recently with someone who filed a chargeback and had the item, and they did pay up after being told by the USPS that they were under investigation for fraud and could face criminal charges.
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stopwhining
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posted on January 5, 2005 12:37:12 PM new
If the DC is swiped at the destination post office ,it is not enough to prove it has been received by the buyer.
-sig file -------Life is one big happy 'All You Can Eat' buffet .
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stopwhining
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posted on January 5, 2005 12:37:51 PM new
for 100 dollars,consider signature confirmation that hot pink slip instead of DC.
-sig file -------Life is one big happy 'All You Can Eat' buffet .
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agitprop
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posted on January 5, 2005 02:04:06 PM new
Since they are attempting to (according to postal records) keep the item and payment for said article, you are entitled to file mail fraud charges with the USPS Postal Inspectors.
Notify purchaser of your intention so they understand that their failure to cooperate means that "Your problem" is now "Their Problem" 
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stonecold613
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posted on January 5, 2005 03:11:16 PM new
How much was the parcel worth? No one can give you the proper answer without knowing that.
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Alive in 2005
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stopwhining
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posted on January 5, 2005 05:00:56 PM new
It is valued and insured for 100 dollars.
This buyer may not be lying,where is DC swiped?
at post office??
but why did he not want to co-operate with you on signing the U-PIC insurance form??
There is no proof fraud has been committed,this is a he said/she said situation,seller said he shipped it,buyer said i did not get it and USPS said it arrived at the post office.
Paypal may have to eat the loss if the DC shows it arrived at the buyer post office.
-sig file -------Life is one big happy 'All You Can Eat' buffet .
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Excelrye
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posted on January 5, 2005 05:25:51 PM new
The Bottom Line is...this individual is not Cooperating, being compliant with the insurace process via U-PIC..."MP My Problem", is now a "YP Your Problem", and the sooner he realizes this the sooner he will get compenstated for the RAM which was insured for $100.00.
This guy is a "Lazy Individual", who has told me a number of differn't times I need to "Take Care Of Everything". People like this "Need To Be Set Straight", and I refuse to take it "Up The Reer End", in a situation such as this. I will not tolerate this "Crap", from anyone....with the ill effect "Spilling Over", being passed on to other Ebay Sellers. If he gets away with this Crap with me...who knows ...maybe "Your Next"?
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eagleedc
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posted on January 5, 2005 07:04:55 PM new
First, consider the possibility that USPS delivered to the wrong place. This happens more than you might think.
How many times have you honestly called the guy up? Be proffesional and compassionate. Maybe the guy is a jerk, but if you respond as one you lose.
In the end, PayPal will side with you if you have delivery confirmation. Even if you sent him an empty box, you should be safe.
Don't sweat the small stuff...
-Rob
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ewora
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posted on January 5, 2005 07:22:38 PM new
You can have all kinds of delivery confirmation showing the package delivered but if the address you sent it to is not Paypal "confirmed" you are SOL.
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Excelrye
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posted on January 5, 2005 07:24:06 PM new
Rob-
Beleive it or not I've "Rapped", with the guy via the telephone two times already.
This is time comsuming and cubersome.....I could have spent this time sourcing "New Blood"...AKA prodcut(s),etc. I agree it's only $100.00 however..no one likes being "Slapped Around". Best Of luck to all of you(:
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stonecold613
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posted on January 6, 2005 07:01:42 PM new
$100.00. Is that what the person paid via PayPal?
Not what you insured it for. That is irrelevant.
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Alive in 2005
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