machuff
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posted on November 15, 2005 08:44:29 AM new
I just sold a high priced item to a buyer in Japan (his feedback is private). If he uses Paypal, are there any precautions I should take to make sure I don't get a chargeback. Thanks for any tips.
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marcn
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posted on November 15, 2005 09:07:06 AM new
There is nothing you can do to guarantee against a chargeback since the address is not confirmed with Paypal. Japanese buyers are probably the most trustworthy you will find. It is up to you....What is the dollar amount involved?
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machuff
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posted on November 15, 2005 09:12:47 AM new
The item sold for $690. I did tell him I would only ship by EMS so that I can track the item and require insurance.
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hwahwa
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posted on November 15, 2005 09:19:09 AM new
if he uses a fraudulent card,neither tracking number nor insurance is going to help you,tell him to use bidpay.
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cashinyourcloset
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posted on November 15, 2005 09:30:47 AM new
Even IF he uses a valid credit card and gives his mother flowers once a month, nothing will protect you.
This forum is full of admonitions not to accept PayPal unless the transaction qualifies for PP seller protection. This transaction doesn't. Private feedback isn't extra encouraging.
Your only hope is that he follows the ways of most Japanese buyers, which is that they're very honest.
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fenix03
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posted on November 15, 2005 09:57:40 AM new
even if the feedback if private you can still see the precentage and number of negs. You just cannot read the comments or see what they have purchased. What do their numbers look like?
~~~ • ~~~ • ~~~ • ~~~ • ~~~
An intelligent deaf-mute is better than an ignorant person who can speak.
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LtRay
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posted on November 15, 2005 10:09:06 AM new
You can also see what other autions they have bid on by doing an advance eBay search. That can give you an idea of their buying patterns are and which contryies they buy from.
But like all the rest have said, Japanese buyers are GREAT!
When your ship comes in.... make sure you are willing to unload it.
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hwahwa
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posted on November 15, 2005 10:13:13 AM new
Japanese young men who work for 7-11 type convenience stores are known to steal customer credit card data and pass them on to crooks.
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glassgrl
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posted on November 15, 2005 10:23:04 AM new
don't freak! japanese buyers value their privacy so look at the feedback - I'll bet you'll find there are no negs.
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ladyjewels2000
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posted on November 15, 2005 10:46:11 AM new
Japan buyers are very dependable but they are also understanding that you may not want to take paypal (or this has been my experience) Hopefully you have something in your TOS to cover this - like Paypal for any item over XXX accepted at seller's option.
No sense making yourself sick over - just request Bidpay.
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tonimar1
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posted on November 15, 2005 11:02:47 AM new
I just had a japan buyer and I asked them to use Bidpay.com
Paypal is not a save way to accept money from some International Countries, I use to always except paypal from all Countries but after ready the forum I decided that Bidpay or No pay...........lol....but not paypal
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sthoemke
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posted on November 15, 2005 11:28:01 AM new
I'd only take a Western Union money order for a value of that amount from any foreign country.
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agitprop
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posted on November 15, 2005 12:48:01 PM new
Japan is not on PP's list of approved countries so even if you use EMS you will lose any PP complaint for non-receipt. Most Japanese Post Offices sell International Postal Money Orders denominated in US dollars, which are cashable at US Post Offices. They cost the sender ¥500 each and are available up to a maximum value of US$500, so your buyer would need to buy two for a combined value of $690 plus S&H. BidPay would be a more expensive option at $23.95.
Our Japanese customers have a much easier payment method - cash deposited or funds transfers to our Yen account at a major Japanese bank.
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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tOMWiii
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posted on November 15, 2005 02:04:44 PM new
PayPal's SELLERS' UN-PROTECTION PROGRAM is pretty close to worthless to begin with...HOWEVER, you are totally 100% NOT covered under it if you ship as a USA seller to a JAPANESE buyer...
As Ralphie always says: "What is yer risk tolerance?"
For NON-USA buyers, we accept BIDPAY & INTERNATIONAL POSTAL MO's -- NO PayPal 
[ edited by tOMWiii on Nov 15, 2005 02:05 PM ]
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tOMWiii
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posted on November 15, 2005 02:13:46 PM new
agitated:
Where do you see that about Japan?
I find this: http://tinyurl.com/3uwvt
Regardless, "approved" or "un-approved" means nada for USA sellers in reference to the SPP!
For that matter, shipping from USA to DOWN-UNDER ain't covered by the SPP...
[ edited by tOMWiii on Nov 15, 2005 02:14 PM ]
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agitprop
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posted on November 15, 2005 02:55:09 PM new
tOMWiii,
Sorry, should have clarified my statement to say "Japan is not on PP's list of approved countries for SPP so even if you use EMS you will lose any PP complaint for non-receipt."
Japan is a cash-based, cash-rich economy so credit histories and credit scoring are difficult to obtain to say the least. I did manage to rack up an impressive credit history in Japan and had no trouble getting Japanese credit cards (which incidentally must be paid off in full each month; no revolving credit - much like Amex cards). It isn't unusual for Japanese customers to pay for a new software package costing ¥6,500,000 with a suitcase filled with cash, and ask for a blank receipt. 
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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hwahwa
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posted on November 15, 2005 03:28:22 PM new
It is expensive for a Japanese merchant to accept credit card,the monthly fee and the discount rate is much much higher than what we pay here.
Agitprop,
did you have too many zeros with your yen 6.500,000,it would come up to US 65,000,what kind of software retails for us 65,000 dollars??
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longtime1
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posted on November 15, 2005 03:31:27 PM new
Japanese customers are the best. I'm a seller of high priced items and have done over 20 deals with Japanese customers for over $1000. Some as high as $10000. I've never taken Paypal. A few have requested Paypal, but I've always told them what the payment directions were...which in my case is bank transfer or Japanese postal money order(as good as gold). All have complied. They customarily like to accept order and procedure.
.
.That being said...each high value transaction should be treated separately. In this case, I'd accept Paypal...except for the private feedback. That bothers me, and I'd insist on my normal bank transfer or money order rule on account of it. So I'd decline the transaction if the buyer insisted on Paypal only. But that's my risk tolerance. As Ralphie says, everybody has their own risk tolerance. Woof...woof.
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agitprop
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posted on November 15, 2005 04:08:09 PM new
hwahwa,
Six million, five hundred thousand yen buys you a mid-range accounting software package; Nihongo version. Cheap at the price as it replaced three full-time employees that previously each costed as much annually plus their associated medical plans, etc. Office staff got very nervous whenever they saw us doing presentations to senior management - thinking maybe they were next for the chop?
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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