posted on November 22, 2005 12:18:35 AM new
Well not exactly advice but need your thoughts. I had a buyer LAST month auction ended on 21 of Oct I believe it was. Well I never heard from the person. Mind you it is a 0 feedback bidder from Canada. I notified them many times with complete instructions and new shipping for Canada.. Time consuming too.
I never heard back from numerous attempts to see if they were legitimate or not.. Long story short I did the NPB process and THEN got a request for invoice ( after already sending 4 at least plus others not through ebay) but still no direct contact or anything even after that. Waited then more notices asking for a response none..... Well -- low and behold They pay for item with paypal 2 days After I relisted and had left them negative feedback. (This is 20 days after close) I refunded Immediately with explanation I could have waited on them if only they had contacted me . Now tonight a full 31 days I get another payment.
I am wondering if they are dense or what. I just know no good is going to come of this they pay no attention to message emails or what ever even ones sent through ebay. Paypal should have a block list so you can block payments. I feel like keeping it and if it were not for Paypal possible freezing my account I would. But I am honest and will refund it but may just wait 30 days LOL no will do sooner but was curious what you here at Vendio think about this problem.
Thanks
My 2 cents worth paid in increments of 1% per annum uncompounded yearly!
posted on November 22, 2005 06:39:54 AM new
I think some buyers don't realize that they had actually bought something when they have a winning bid. I have a similar situation with a buyer right now. They just don't get it - and probably never will.
~~~~~~~~~~~~~~~~~~ Caroline
posted on November 22, 2005 07:02:20 AM new
you said you reminded them MANY TIMES-some bidder may just lose track of what they have and have not paid,so every piece of reminder email,REMIND them to pay.
Like that famous experiment,what is it called PAVLOV experiment??
/ lets all stop whining !! /
posted on November 22, 2005 07:41:11 AM newI am wondering if they are dense or what.
No, they're trying to buy their way out of an Unpaid Item Strike.
You have to consider what communication the bidder gets from eBay when they protest an unpaid item. eBay tells them to pay for it, of course. eBay doesn't care that you may no longer have the item or that you've moved on with your life.
posted on November 22, 2005 08:15:40 AM new
I have a buyer like that right now, who sends repeated e-mails through eBay asking what he owes. I reply through eBay, and he still sends the messages. And he won a book I was lucky to get fairly good money for--about $25--so I'm not willing to let this go just yet.
I guess some of them send e-mails but never look at what's come into their e-mail.
______________________________
"Our lives begin to end the day we become silent about things that matter."
--Martin Luther King, Jr.
posted on November 22, 2005 08:16:29 AM new
i had a "continuous buyer" this past summer but the circumstances were a little different. she bought a postcard from me and, inexplicably, i couldn't locate it. only time this ever happened. searched through everything, three times, before i finally wrote and apologized and said i can't find the card, i'm so sorry, and here's your paypal refund.
about a week later, i get another pp payment from her for the card. i write a second time, and refund a second time.
about a month later, you guessed it - a third payment from her. at that point, i had a lot of time invested in e'mailing her and refunding payments, so i thought that maybe if i kept this payment, she would just go away finally. and...it worked! i kept the pp payment and have never heard another word out of her. how strange!
never any actual e'mails from her, just the repeated pp payments.
posted on November 22, 2005 10:56:42 PM new
Hey vintagepostcard, Did they ever post any feedback for you? Guess anything past 90 days is null in getting a bad feedback.
Well I may just keep payment for a few weeks and see what happens then refund payment. Would be real funny if they finally emailed asking where item was. I never got any note in the Paypal payment or anything. If I had gotten a refund I would certainly pay attention to it and investigate it . All that good stuff but then I am not one to just ignore things either. seems like they would have complained about not getting emails or something. OH well, this is a first for me.
Item is gone already to another buyer who paid up and was in fact the next high bidder on the auction for it in first auction. Wound up getting more for it too.
Thanks everyone.
My 2 cents worth paid in increments of 1% per annum uncompounded yearly!
posted on November 23, 2005 05:38:10 AM new
I have one too. Won an auction yesterday, I told her the amount with postage, sent wrong amount by Paypal. I refunded it and gave the the correct amount again. She apologized. This morning, received the same wrong amount again. Why don't people use the invoice that you send!!!!???
posted on November 23, 2005 07:32:13 AM new
hi irked,
no, i never had heard from her in an actual e'mail (despite the fact that i'd written her twice in e'mails about the refunds in addition to processing the PP refunds) and never heard anything after i just kept the third payment. no e'mail, no fb, no questions about "where is my item," nada. very strange!
posted on November 23, 2005 11:42:55 AM new
Roadsmith---I have had several that pulled that asking for invlice or total and kept doing that but never paid either hope yours is not like that, but have a feeling it is their ploy to put off and maybe agrivate you
posted on November 23, 2005 03:53:38 PM new
Yes indeed, it takes all kinds. 3weeks ago I sold a set of sterling flatware. Sent an invoice off immediately. Not a word. After 7 days I sent a reminderstating payment withi 10 days. On the 10th day I received payment through P/P. I shipped the next day. Finall on Friday,(Ishipped on Wed.)I get an email asking when would ship. I wrote bac& gave them the date & told him it would take 5 or 6 business days to get to Northern NY. Today I get an email asking where his purchase was. I decided to check with FedEx on line. Guess what! it was delivered this morning. Exactly 6 business days.
Life Is Too Short To Drink Bad Wine
posted on November 23, 2005 05:21:55 PM new
I'm being one of those annoying buyers right now.
Found an auction with multiple items, but I only wanted 2 out of the 5. I had written the seller before I placed a bid asking if they would adjust the shipping if I only wanted 2 of the items. They replied within 15 minutes with a yes, so I placed my bid and won.
Received an eBay generated invoice with incorrect shipping amount within hours, so I requested a new total from seller. No response within 24 hours, so I write again, still no response 3 days later!
I just sent another request for a new shipping quote so I can pay them. This is really starting to tick me off. Which part of "I want to send you money" do they not understand??
And why the cold shoulder after the sale? They managed to answer quickly enough before the sale. They have a FB of over 2K and only 16 negs, most of those are for lack of communication.
They are still listing new auctions, so I doubt they have taken off for the holiday. GRRRR!
posted on November 25, 2005 01:47:43 PM new
Well I refunded for the second time today with big note stating refunded for second time DO NOT pay again item is gone due to non response and month late pay.
..
I have decided if they pay again I will wait longer and then send a request for payment for services of refunding money for say $25.00 and upon reciept of that payment I will then refund for 3rd time your payment. HAHA Well sounds good,( chuckle) probably be they'd pay it ----if they did then I would sure enough be dumb struck. Shame we can't charge like credit cards for goofs or something...
..
My 2 cents worth paid in increments of 1% per annum uncompounded yearly!
posted on November 25, 2005 10:02:40 PM new
Your time is much to valuable to be playing games with this customer. If they pay again, you should wash your hands of it by depositing the money into an escrow fund. A good service I can highly recommend is the Sparkz Escrow Service. They will dilligently attempt to refund the money to the customer. It's a highly secure service. In fact, they'll treat that money like it was their own.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
Caroline 
