posted on December 8, 2005 05:19:56 PM newBeginning today, we will automatically remove feedback ratings left by buyers who do not respond to the Unpaid Item process on eBay.
While it certainly doesn't fix all feedback problemos, fwiw I think ebay has taken a wee step in the right direction.
Have I got it right, here? While the actual comment left by the UPI non-responder (whether neg, neutral or positive) will remain in place, seller's feedback counts and total score will not be affected by said comment.
So all someone should see, on looking over a seller's feedback would be the actual comment, with no neg, neutral or positive symbol beside it?
If so, I can live with that. I'd much rather see such feedback disappear altogether (much more likely to be a neg or neutral anyways). I'm lucky enough to have few negs/neutrals (knock on wood ), but it certainly could work for any of us sellers in the future.
posted on December 8, 2005 05:42:53 PM new
Why would a deadbeat leave a feedback before responding to the seller or getting the item? What am I missing here?
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posted on December 8, 2005 06:39:30 PM new
I could be wrong, but I believe this means that even after you've gone through the NPB process and they did not respond, if they leave a negative for you (or a neutral or positive too) it will be removed (though their comments remain) - If this really is true, then I will start giving negatives to buyers who are deadbeats once I've filed on them. It definitely is a step in the right direction to make feedback more legitimate.
I could be wrong, but I believe this means that even after you've gone through the NPB process and they did not respond, if they leave a negative for you (or a neutral or positive too) it will be removed (though their comments remain)
That's the way I understand it too.
If this really is true, then I will start giving negatives to buyers who are deadbeats once I've filed on them.
You raise a good point here. I know there's sellers here that avoid handing out negs lest they receive a retaliatory neg back. I'm not sure if it's so, but it sounds like, from what ebay is saying in their announcement, that only the NPB'ers feedback "count" would be removed, not the seller's? If so, does that then mean, as vet suggests, that seller's can now fearlessly neg (hopefully appropriately) without fear of a retaliatory neg (at least as far as the "counts" are concerned)?
Personally, and fwiw, I've always negged npb'ers for non-payment, hoping to warn other seller's in advance of potential risk. And I've handed out many more negs for such, than received retliatories in return.
posted on December 8, 2005 07:16:12 PM new
It could be interesting, I have no idea if my ratings disappear, but the comments will remain though. The sole reason I did not leave negatives was because I did not want negatives in return. I know some say it warns other sellers, but for me, I don't look at feedback of my buyers, it wouldn't help me!
posted on December 9, 2005 04:31:38 AM new
Roadsmith
I had a deadbeat leave a negative feedback before I could. It happens all the time. She tried to make it look like she paid for the item and I never shipped it. Thankfully, eBay has since booted her.
Cheryl
"Our lives begin to end the day we become silent about things that matter." - Martin Luther King, Jr.
posted on December 9, 2005 01:47:22 PM new
This is not really an improvement.
This means the rating (whether positive, neutral or negative) will no longer affect the recipient's feedback score, although the feedback comment itself will remain.
The blank mark is just as bad as having the red or gray mark. Ebay simply doesn't get it.
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Alive in 2005
posted on December 9, 2005 02:08:07 PM new
<<An administrative note from eBay will be added to the comment, indicating that the feedback rating was removed because the member did not participate in the Unpaid Item process on eBay.>>
This means that you don't even have to respond to the neg. Ebay will let everyone who sees the comment know you were dealing with a deadbeat.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on December 9, 2005 02:15:13 PM new
"The blank mark is just as bad as having the red or gray mark. Ebay simply doesn't get it."
Not for me it isn't. It isn't unusual for me to get 50 feedbacks in a day, so they get burried quickly. Ebay also notes why the score was removed. I don't care about comments staying, I just want the feedback scores to reflect what is fair.
), but it certainly could work for any of us sellers in the future.