posted on December 19, 2005 03:11:39 AM new
Has anyone else been having trouble with their auctions getting fouled up in the database? I just turned on my computer to find a message from a buyer letting me know that my auctions have been fouled up. I have the incorrect title with the description.
This is the second time this has happened. This time it has affected at least 116 listings. Ouch! Not a good time for this. The first time it happened was a couple of weeks ago and when the tech rep saw it he was very concerned. He said they would expedite it to the developers. He replied with an email saying he would let me know what was happening. No response yet and it has happened again.
The first email I sent wasn't responded to in three days. I am getting a bad taste in my mouth for this company.
posted on December 19, 2005 04:40:17 AM new
My sister. Pixiamom. had about 600 listings fouled up in the shipping area part of the listing form (since her preferences were "set" and she used a saved Profile to list, she never even looked at that part of the listing preview). Her listings aimed at the non-us market said "Pickup only" - obviouisly she had NO SALES! Fianlly an ASAQ brought the matter to her attention. Hopefully she will post later.
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posted on December 19, 2005 05:11:02 AM new
Good morning Neglus and all. Not just non-US listings, my NY, CA, IL, IN and other profiles were affected too. Doesn't sound like the same problem though Texastp is having though, I can't think of how his thing happened {{SCARY}} knock on wood and cross my fingers and toes!
posted on December 19, 2005 07:07:30 AM new
Let me clarify:
Using Vendio Inventory edition to manage inventory and listings in eBay.
Vendio has taken my 116 of my inventory items and added the wrong title to them. I have double checked my inventory in Sales Manager Inventory and I only have one listing.
When I did it this morning I got 116 different listings. Some were Fixed Price and some were Store listings. You can see down the price column that prices are different. Open a few of them up and you will see that Vendio has added the title for my WAEKON AST PISTOL PROBE SIGNAL TESTER W/LOGIC to a bunch of my different inventory items. You will notice that it is using the photo from the item description and not the title.
posted on December 19, 2005 08:13:07 AM new
Texas - you need to post this on the VEndio moderated board below this one http://www.vendio.com/mesg/list.html?num=66 that is where users go when problems occur with Inventory Edition - if others have the same problem they will be looking there. GOOD LUCK!
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