posted on January 11, 2006 06:17:11 AM
I believe I have my first non-paying bidder. But I had a question for you veterans out there--how long do you generally wait before starting the npb process with ebay?
Thanks!
enjoy the day!
Billyne
"If you always do what you always did, you will always get what you always got"
--Jackie "Moms" Mabley (1894-1975)
posted on January 11, 2006 06:49:43 AM
I guess that would depend upon your terms. Mine state that I must have a response to my invoice within three days. If I don't, I start the process at the seven day mark even though I don't require payment until the 10th day. You would be surprised at how often you get a response when they get that notice from eBay.
Cheryl
"Our lives begin to end the day we become silent about things that matter." - Martin Luther King, Jr.
posted on January 11, 2006 07:14:32 AM
"You would be surprised at how often you get a response when they get that notice from eBay."
DIDO!!!! It is the push that makes a difference I can write and be nice and be damned ebay writes once and it usually does the trick FAST.
posted on January 11, 2006 09:26:17 AM
I got a hilarious email yesterday from an overly riled bidder that could not believe that I would actually report her as a non paying bidder just because she had not paid within two weeks or responded to the three invoices and gentle reminder email. Everytime I start to respond I just start laughing so hard I can't finish the email.
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Never ask what sort if computer a guy drives. If he's a Mac user, he'll tell you. If he's not, why embarrass him? - Tom Clancy
posted on January 11, 2006 09:57:53 AM
I don't send out reminders, my first contact with them after their invoice is usually 14 days, and it is the NPB notice. Does it annoy some people - yeah, it does. Those who are annoyed get a nicely written message stating that 2 weeks have passed without contact, and I am just doing what ebay requires to start the process to get money back in case a buyer changes their mind (and that does happen) - I can usually expect the NPB process to get at least 50% of bidders to pay within 24 hours. No response to that notice after 24 hours (either a paypal payment, or a message stating they will pay) usually means they won't.
I think the worst are those who string you along and say they will pay, but never do...I just hate that! It works out sometimes, I had a movie recently that sold for $4.99, the bidder stringed me along, said they would pay, but never did. Finally did the FVF. It just recently resold for $20.01.
posted on January 11, 2006 11:35:36 AM
I'm having a real problem with new buyers paying. I wonder if they get the invoices at all. I have one now that her feedback shows she always pays,but I'm getting no responses at all to my invoices.
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Two men sit behind bars,one sees mud the other sees stars.
