posted on January 11, 2006 06:24:46 AM
Hello. I have a question for those that have experience with ebay's "Mutual Feedback Removal". I'm currently dealing with a "buyer" with a chronic history of causing problems with both sellers and his own buyers. His feedback page says his ebay account started in late 2004. Believe me, you don't want details as to the psychotic things this buyer has done and said.
Anyway, a neg for no reason is immiment for my feedback, and this buyer routinely does this and then later tries the "Mutual Feedback Removal" route. Is it true that if he and I both neg one another and he applies for "MFR",
my negative feedback placed against the buyer will be removed by default but the neg against me will stay?
Any info from those that know for sure would be appreciated. Ebay's help pages don't cover this aspect, and since 1998 I've never had to do MFR. But this is the worst person I've dealt with among thousands of sales, and on ebay, that's saying a lot.
posted on January 11, 2006 06:46:50 AM
Jack best I recall, when you do a Mutual Feedback Withdrawal it removes BOTH negatives - yours and his. The original comments remain but the red negative sign is removed and eBay adds a blurb that the feedback was mutually withdrawn.
HTH
edited to add:
Also - even if he requests a Mutual Feedback Removal from eBay, you have to agree to it. It will not be removed unless you agree to do so.
[ edited by TnErnie on Jan 11, 2006 06:48 AM ]
posted on January 11, 2006 06:49:25 AM
Sorry you're having problems with this buyer.
With the mutual feedback withdrawal system, one of the parties initiates the feedback withdrawal and the other party receives an e-mail from eBay requesting his/her agreement to the withdrawal. Once both parties have agreed to mutual feedback withdrawal, the feedback scores of both parties are adjusted at the same time. The comments remain in both profiles.
You can read what eBay's policy is on this subject here:
posted on January 11, 2006 08:12:53 AM
Thanks for the replies, Jem and Ernie. I appreciate your taking time to help me. The reason I asked this question was because if this buyer negs me and I neg him too, I have no intention of ever removing what I will say in his feedback, on principle. I have extremely high positive feedback and the only negs I ever received were from deadbeats that retaliated. But even so, I just can't let this guy get away with the out and out terror he's caused others, as clearly seen in his feedback that he left and received. Ebay and Paypal might let him get away with murder (and they will), but I don't feel right about letting him get away with his usual routine. This guy is pretty much an ebay terrorist, and plays the ebay and Paypal systems like a fiddle.
I just don't want to be in a situation where I tell it like it is in his feedback and ebay removes the neg on his record because this buyer ran his usual "Mutual Feedback Removal" scam on ebay.
posted on January 11, 2006 03:18:08 PM
Jack,
Only thing I can add is be sure you block him from bidding. (Check all active listing for this buyer and dump him if found). Do not answer his e-mails at all. Watch for him tampering with your other buyers. If he does gather e-mails etc and contact Ebay. Good luck
David
