marcn
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posted on January 20, 2006 08:47:40 AM
For about a week now I am not receiveing the Ask Seller A Questions in email. I only see them when logging into My eBay. Anyone else experiencing this?
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gina50
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posted on January 20, 2006 02:14:34 PM
Yes, happening to me too for about 2 months now. I keep forgetting to log into my ebay to check messages so just the other day a buyer of mine had a problem with the coat he bought, he left me a message which never made it into my email. That day I forgot to check on my messaage page so the buyer left me a NEG since he didn't hear back from me right away.
I am so upset because I have all positive feedbacks (over 1800) and this is my very first neg.
If the question would have made it into my email I would have seen it that day.
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agitprop
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posted on January 20, 2006 04:48:18 PM
marcn and gina50,
Your email spam filters are probably the problem. You need to train them to recognize these messages as legit emails from eBay. Consult the friendly manual for details.
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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marcn
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posted on January 20, 2006 05:01:54 PM
I have been using the same email for many years and the messages are not going to the spam folder. I always received the emails until sometime around a week ago.
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roadsmith
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posted on January 20, 2006 05:43:27 PM
It's been a problem for me, off and on, for about a month now. By accident I've discovered some in My Ebay; others have come through okay--which means I have to check My Ebay every day, a real pain.
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RPM757
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posted on January 20, 2006 06:04:16 PM
I too have had the same spam filters for years, but about three weeks ago it was refusing all of the pay pal and e-bay e-mails.
I kept seeing payments on e-bay and no emails to my address.
I had to clear out my cache of blocked addresses and start over. It was holding them back and for some reason. The security level had increased and it was deleting all of my spam e-mails unread.
So it was now sending the good emails to spam and then deleating them un read.
So to correct this I had to start over the file of banned address.
Check there to see if this has happen to you un announced
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dacreson
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posted on January 20, 2006 06:23:40 PM
That is because they now have tracking cookies etc....just great!!
David
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marcn
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posted on January 20, 2006 06:35:52 PM
I have no problem receiving Paypal and eBay end of auction notices. Just no ask seller a question messages.
eBay is just making it harder and harder to communicate with buyers and sellers.
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sanmar
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posted on January 21, 2006 02:19:46 PM
Why is it that eBay is at fault? If you have your spam filter set too tight it will stop eBay messages from coming through. It is not eBays fault, besides if you have any smarts, you will check the message board daily, What is so hard about that?
Life Is Too Short To Drink Bad Wine
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marcn
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posted on January 21, 2006 03:12:29 PM
This has nothing to do with spam filters as you can see there are more than one who has this problem. It is eBay's FK'd up system.
[ edited by marcn on Jan 21, 2006 03:15 PM ]
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deur1
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posted on January 21, 2006 03:38:39 PM
Marc
I always get "it is your spam control or something to that effect" when people fail to send me emails that I should have privy to.
The fact is eBay at times has glitches, and sometimes questions to the seller simply are never sent to ya via email.
It does not matter how smart or dumb a person is , the "questions to sellers" should always be sent to the seller by eBay.
It almost takes an Act of Congress to communicate with a potential buyer or even a customer who has already bought an item!
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The man with insight enough to admit his limitations comes nearest to perfection
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[ edited by deur1 on Jan 21, 2006 03:42 PM ]
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birgittaw
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posted on January 21, 2006 03:48:25 PM
No problems at all here getting messages by email, although sometimes lagging behind a bit over the "my messages tab." Probably send or receive a half dozen a day. The only message lately that ended up in spam was the fifth (at least one to each of my IDs) "Message from Bill Cobb."
Surely has to depend on your email program, and/or ISP and your configurations. Is your server one of those who dumps messages into the great beyond using its own standards for spam then?
B/
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mikes4x4andtruckrepair
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posted on January 21, 2006 07:58:02 PM
No problems here either, just the occasional delayed message.
Just another white mouse in the ebay maze looking for some cheese. --- Mike
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agitprop
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posted on January 22, 2006 12:49:07 AM
birgittaw, wrote,
Surely has to depend on your email program, and/or ISP and your configurations. Is your server one of those who dumps messages into the great beyond using its own standards for spam then?
Good point. In many, many cases people have no idea whatsoever that their upstream ISP or Internet provider deemed certain emails to be 'spammy' and has auto-deleted them.
Happen to a whole bunch of customers at one large US-based ISP a year or so ago. The ISP deleted all inbound emails from Europe without informing customers of it. Now that ISP is the subject of a class action led by, you guessed it, one of the law firms directly affected.
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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LtRay
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posted on January 22, 2006 03:45:10 AM
Agit, you could not possibly mean an ISP with the initials A.O.L. could you?
I had them for a travel account but I left them because too many incoming emails just disappeared.
I have a home account with the local cable company. When I would send email from the cable to the AOL account, about 1 out of 5 would just disappear. No errors, no receipt.
They claimed there was no problem on their end. Would have convinced me too, but I had proof positive that 1 out of about every 5 emails would disappear into oblivion.
That type of service is just too risky for someone trying to do business.
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deur1
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posted on January 22, 2006 10:13:15 AM
I guess it was my internet provider that made "cannot access that information " pop up when I tried to access "My eBay" page most of last week.
Really odd thing it did that on all PCs using two entirely different providers BellSouth Fast Access DSL and AOL.
Now I know it was NOT a glitch with eBay -- it was BellSouth FastAccess DSL and AOL.
BellSouth FastAccess DSL is my main provider, have AOL just because.
So if "ask seller a question" is slow or if my providers maliciously devour the email sent by eBay and "my ebay" is not functioning ....well I am just toooooo dumb to know what to do.
I will ball up in the fetal position and just spend the day crying
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[ edited by deur1 on Jan 22, 2006 10:22 AM ]
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LtRay
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posted on January 22, 2006 01:25:14 PM
Deur1,
clear your cookies and your cache. Wipe AOHELL off of your machine. SPend the next 4 weeks trying to cancel your AOhell subscription. Spend the next 6 weeks trying to find all the files AOhell left on your system after the de-install.
Set up a decent email account with ANYONE other than AOHell and life will be good again.
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deur1
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posted on January 22, 2006 01:35:06 PM
LIFE IS GOOD !
Actually I do not have any,none,zip, nadda problems with AOL.
I just do not equate all problems,glitches,malfunctions in the cyberworld on AOL.
Neither do I equate every problem, natural phenomenon or otherwise to the Prez.
Yep , life is good
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marcn
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posted on January 22, 2006 02:41:54 PM
Deur1,
Hopefully you are well stocked with the swimsuits, looks like now is the time as mine are doing well.
Marc
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