blackjack21
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posted on January 31, 2006 07:49:58 AM new
See the feedback received by AND left by andresmtzm. Apparently Paypal is going to allow all the chargeback claims against multiple sellers by this individual, despite dozens of e-mails and numerous phone calls by various sellers. Ebay will not take action either.
This person's feedback rating would be far worse, but many of us sellers left positive feedback upon payment (before the chargeback claims), as many sellers often do.
Opinions? Options? What would you do at this point?
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mikes4x4andtruckrepair
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posted on January 31, 2006 08:05:17 AM new
Yeah, I like his single response to all ebay sellers in his feedback replies which is "item not received yet but great comunication". I find it hard to believe that no one ever shipped this guy his merchandise. This guy would be on the top of my s**t list for sure. Thanks for posting him. Just to be safe I have blocked him from my auctions.
One big reason I don't leave feedback until I receive it myself first.
What state is this guy from? Sounds like he needs a knock on the door around 3AM some morning.
They say your memory's the second thing to go, I just can't remember what the first thing is. 
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cblev65252
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posted on January 31, 2006 08:37:42 AM new
Blocked.
Cheryl
"Our lives begin to end the day we become silent about things that matter." - Martin Luther King, Jr.
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fluffythewondercat
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posted on January 31, 2006 08:42:49 AM new
What state is this guy from?
Mexico.
And therein lies the problem.
If you ship worldwide and take PayPal, it seems to me you're just opening yourself up for these kinds of problems.
Yeah, yeah, I know, "I ship worldwide and take PP and I've never had a problem" yadda yadda yadda.
These folks didn't have a problem either until they ran into andresmtzm.
There's a limit to how many buyer claims can be filed each year.
fLufF
--
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irked
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posted on January 31, 2006 09:24:03 AM new
What a jerk, Looks like Paypal and Ebay would get wise to such thievery. Blocked by me. Thanks for the heads up on this dip$hit.
IF feebay was smart they would suspend for life these jerks and watch out for their sellers. If they loose their law suit it may just take care of some of the problems but doubtful. Sad situation to let scammers do such things.
**************
Can't touch this! uh huh, uh huh.
"Por favor, no exprima el Charmin."
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sassyshoediva
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posted on January 31, 2006 10:04:37 AM new
how do you block someone from bidding? thanks!
enjoy the day!
Billyne
"If you always do what you always did, you will always get what you always got"
--Jackie "Moms" Mabley (1894-1975)
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toasted36
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posted on January 31, 2006 10:23:44 AM new
here ya go sassy
http://pages.ebay.com/services/buyandsell/biddermanagement.html
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toasted36
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posted on January 31, 2006 10:41:18 AM new
I had to refund a payment today from a international buyer. I told him before he bid that I would ship to Italy if he wanted to pay the 22.80(airmail parcel post)for a 3 lb book and The only form of payment accepted was a International Postal Money order In US dollar .Didn't hear anything for 2 days then he e-mails me back,Hi just bid blah blah blah ...So after being a real pain the last 4 days he finally decided he wanted it sent Express for 33.75. OK its your money no problem .Sent my mailing address again and woke up to his paypal payment.I'll prolly end up with my first neg. over this but I'm not sending it with a paypal payment for him to do a charge back.The whole sale just feels bad,and he only has 1 feedback.OK off my soapbox
lol and back to the thread. Blocked your bad buyer Blackjack thanks !
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tOMWiii
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posted on January 31, 2006 10:44:34 AM new
Toasties:
Ralphie reminds that:
Ye CAN block non-USA bidders at both the eBay listing level AND at the PayPal funds-receiving level 
 "And then that little jerk Ralphie convinced all the sheep-herders to build a roller-skating rink!"
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toasted36
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posted on January 31, 2006 10:52:29 AM new
lol Tom I blocked him at Paypal right after I refunded the payment. When its all over I'll undo the block cause I'll sell every once in a while to Canada ,Japan and the UK. This is the first to be such a pita.Wanted a tracking number for 6.99 book and he wanted it FAST...zoom zoom .I told him I could send it UPS or DHL.He could track it everyday for the low low price lol of 68.00-74.00 dollars. That stopped the I want to track it the whole way e-mails.
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vintagepostcardsdotorg
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posted on January 31, 2006 12:00:21 PM new
yikes, glad this wasn't one of my customers, although i did a refund recently on a gardening book to a woman who was
a) late paying
b) paid to a nonexistent PP address (mistyped my PP id)
c) then complained incessantly, got about 8 messages in my eBay dispute center in one day from her! ugh.
d) after mentioning to her that i didn't have time to answer messages all day, she sent some more. so i refunded and said sorry, no time for this.
http://stores.ebay.com/postcards-postcards?refid=store
http://www.vintagepostcards.org
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stonecold613
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posted on January 31, 2006 01:02:10 PM new
Good luck to all those people. Fraud by PayPal runs rampant. I am also dealing with one fraud case from California. I simply turned it over to the USPS postal inspectors. I know I am out the money so I might as well turn up the heat on these crooks.
.
.
.
Many misleading tricks in 2006. The new Demomoron slogan.
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blackjack21
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posted on January 31, 2006 02:36:13 PM new
Everybody, Thank you for the responses so far. I know many of you can commiserate, and it's a shame ebay nor Paypal care about the very people that keep them in business. At this point, nothing has been done against this "buyer", despite all the calls and e-mails. Many of the affected sellers have contacted one another, so wish us luck. I just find it pathetic that this "mountain of evidence" is getting so arrogantly ignored. If only there really was some kind of karma in this world....
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mikes4x4andtruckrepair
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posted on January 31, 2006 02:42:37 PM new
"If only there really was some kind of karma in this world...."
Ditto. It seems to be fading more and more every year.
They say your memory's the second thing to go, I just can't remember what the first thing is.
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agitprop
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posted on January 31, 2006 03:14:44 PM new
blackjack21,
Sorry to hear of your "theft by PayPal" but as we all know Mexico is not covered by PayPal's ironclad Seller Non-Protection Policy. Only the USA, the 51st state a.k.a. Canada, and the old country a.k.a. the United Kingdom of Great Britain, Northern Ireland, Wales, Scotland and some small islands somewhere, are covered provided you follow all the rules of aforemention SPP to the letter. Note that SPP small print may include an option on your first born 
Buyer's recent eBay purchase history which is mostly comics related so I'm guessing they are some sort of "Otaku" as my Japanese friends would say.
Less than glowing eBay feedback - 90.0% and dropping. They also seem to just discovered that the cheapest way to buy on eBay is via PayPal Chargeback Express" the scammer's best friend".
File a mail fraud complaint with the USPS Inspectors in Chicago and be sure to mention PayPal so they know who to charge with money laundering. (The fees PayPal collected from you are considered "criminal profits" since they were obtained in the comission of a crime, namely "obtaining goods /theft by deception".)
Also file a complaint with your local Police for "obtaining goods /theft by deception" - ask to speak to the fraud or bunko squad detective.
Optional: Notify Homeland Security that you suspect PayPal maybe engaged in money laundering on behalf of shady buyer with foreign/funny sounding name (this will force PayPal to turn over buyer's details under Patriot Act without need of a subpoena). If other sellers are affected (check buyer's feedback), then have your State's Attorney General notify the Justice Dept. of a potential RICO violation. Also contact other affected sellers and ask them file similar complaints.
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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blackjack21
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posted on February 1, 2006 01:49:56 AM new
Here are a quick rundown of recent developments regarding this situation: More and more affected sellers have contacted one another and have also contacted ebay and Paypal.
Despite the feedback left and received by andresmtzm, ebay and Paypal continue with their canned replies that pass the buck to each other, that refuse to take action, and neither see any problem whatsoever.
Does this really surprise anyone?
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LtRay
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posted on February 1, 2006 02:21:05 AM new
BlackJack,
Call your local TV station. Maybe it is time we have a news story about the fraud that Sellers deal with on eBay.
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stonecold613
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posted on February 1, 2006 07:28:58 PM new
To heck with the local news. Go national with it. I am sure one of the big 4 would love to have a story like that.
.
.
.
Many misleading tricks in 2006. The new Demomoron slogan.
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otteropp
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posted on February 1, 2006 07:48:02 PM new
What a sorry story!
I have added to my Blocked bidders and thank you for letting us all know.
Appalling that both EBay & PayPal will not take action. If we were in charge it would be different!
I agree with contacting one of the majors like maybe Dateline..20/20 or one of the good news programs.
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blackjack21
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posted on February 3, 2006 06:59:14 AM new
Hi again everybody. Well, it's been pretty quiet on the part of Paypal about investigating this suspicious buyer with the multiple claims of non-receipt. And ebay's been e-mailed at least a dozen times by the sellers that got hit with chargebacks. No word from ebay either, so apparently there aren't enough ebay sellers sending e-mails about this buyer to grab ebay's attention. You'd think just one e-mail complaint with sufficient proof would be enough to get this buyer suspended (at minimum), but it seems like the more evidence piles up, the more they ignore it.
I'll keep everyone apprised of any developments and continued advice would be appreciated. If any other sellers can commiserate, we'd surely be grateful if you'd also write ebay about this buyer's horrible chargeback history. Maybe ebay has a new minimum "50 separate complaints" before they take action on such a simple open and shut case. Blows your mind, don't it?
Jack
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fluffythewondercat
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posted on February 3, 2006 08:03:08 AM new
You'd think just one e-mail complaint with sufficient proof would be enough to get this buyer suspended (at minimum)
Why do you think that?
This buyer is (now listen carefully) entirely within his rights to do what he is doing.
You keep thinking that real-world morals and standards apply here. No. The only thing that applies are eBay and PayPal rules.
The rules allow this person to do what he is doing.
You allow PayPal for international buyers and you didn't know you're not covered by the SPP?
Honestly now, whose fault is that?
fLufF
--
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tOMWiii
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posted on February 3, 2006 08:22:21 AM new
Not only what Fluffy has stated above, but for at least 2 years, Ralphie & I have been warning in posts about the dangers of accepting PayPal from NON-USA buyers -- ever since we saw (in less-than-savory newsgroups) explicit instructions on THIS VERY SCAM!
FOLKS: this is NOT an accident!
"And then that little jerk Ralphie convinced all the sheep-herders to build a roller-skating rink!"
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blackjack21
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posted on February 4, 2006 07:47:19 AM new
Here's a quick update: ebay just suspended the account of the buyer, at long last and after countless e-mails. Paypal is still investigating we're told, and unfortunately said they won't look at his feedback. But a small victory nonetheless.
Thanks to everyone for your help and opinions, both pro and con. What this person did wasn't right, and we all know that, policy or no policy. We've all just been reminded once again how lax the system is toward the rulebreakers without conscience, but at least ebay took this step.
Jack
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fenix03
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posted on February 8, 2006 02:11:15 PM new
I just talked to someone at PayPal about my problem and mentioned this one - the girl I talked to was actually incredibly helpful and is going to research this guy and see what vcan be done about this.
Depending on what happens in the next few days, you might want to contact the other sellers and have them appeal the reversals.
~~~ ~~~ ~~~ ~~~ ~~~
Never ask what sort if computer a guy drives. If he's a Mac user, he'll tell you. If he's not, why embarrass him? - Tom Clancy
[ edited by fenix03 on Feb 8, 2006 02:12 PM ]
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agitprop
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posted on February 8, 2006 05:35:31 PM new
fenix03,
If PayPal don't give you a discretionary* refund, your next step should be to file mail fraud charges with the USPS. The Postal Inspectors are well aware of this type of fraud. Contact other ripped-off sellers and suggest they follow suit. The Postal Inspectors will take an interest in your case since it involves multiple victims, and they will compel PayPal/eBay to fully cooperate in apprehending this south of the border, "theft-by-PayPal" fraudster.
*since you are NOT covered under PayPal's SPP.
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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blackjack21
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posted on February 8, 2006 09:33:24 PM new
Very interesting new postings since I was last here. On the home front, many of the sellers affected tell me that they've still not heard anything from Paypal as to whether PP will follow through on the obviously fake claims. Paypal, as I mentioned earlier, refuses to look at the buyer's ebay feedback on the grounds that ebay and PP are separate companies. Believe me, I tried logic with them about the many levels that that belief is faulty. At the moment, PP still hasn't taken the funds from my account, but they may still, and my case hasn't been dismissed by PP.
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fenix03
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posted on February 8, 2006 09:52:37 PM new
Blackjack - because of a problem I am having with my account i talked to pone of their reps today. I have tosay that this was by far the most helpful rep I have ever spoken with there. One of thie issues that came up in our conversation was the lack of protection for sellers on international transactions and the posibility for blatant abuse by international users. i rememberd this thread of yours and mentioned it to her. She asked me if I could find it for her and get her the ebay ID of the person in question, which I did and said that she was going to send it to investigation and that it sounded like obvious abuse.
One of the other things that came up was that not all emails are really throuoghly read. I had a situation with a customer that sent two payments for an multi purchase order that was shipped together. I provided the tracking number on the package but only one dispute was closed out. I pointed out in the email that the tracking number covered both packages which were shipped together as requested in one of the PayPal payment notes by the buyer. She aknowledged that more than likely, the rep who read the email noted only the tracking number and ignored the rest and suggest that I file an appeal as those actually are thoroughly read.
I think sometimes the best bet is to go ahead and pick up the phone and call them. this guys account is already now flagged for investigation if you and the other burned sellers get on the phone it may help get it cleared up for you.
Good luck!
~~~ ~~~ ~~~ ~~~ ~~~
Never ask what sort if computer a guy drives. If he's a Mac user, he'll tell you. If he's not, why embarrass him? - Tom Clancy
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blackjack21
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posted on February 10, 2006 07:37:29 AM new
As it turns out, Paypal withdrew the money from my account after all, even though that buyer is suspended from ebay and has a long record of fraudulent claims shown in his 87.1 percent (which is horrendous on ebay) feedback. This, despite all the calls and e-mails and Paypal's staff saying they're "investigating" the many affected seller's complaints.
Another win for the bad guys and their incompetant tool, Paypal.
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fenix03
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posted on February 10, 2006 07:49:08 AM new
Blackjack - file an appeal.
~~~ ~~~ ~~~ ~~~ ~~~
Never ask what sort if computer a guy drives. If he's a Mac user, he'll tell you. If he's not, why embarrass him? - Tom Clancy
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irked
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posted on February 16, 2006 11:09:45 PM new
What a horror story. I am going to go block foreign PP payments now and just hope that it does not screw up my auctions now running. Can you keep Canada and block all others? Makes me want my own Merchant credit card account but that is out as I don't sell like I use to.
**************
Can't touch this! uh huh, uh huh.
"Por favor, no exprima el Charmin."
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