posted on February 8, 2006 12:59:23 PM new
I bot 2 items,each comes with its own box and a white ribbon around it ,they are shipped together in a used box.
-The outside box is crushed on one end.
-one item has seen some minor damage on the box but content is fine.
-the other item ,the box is crushed and the content is roughed up on one end.
Both are missing the white ribbons.
The package is insured with USPS,how do I file claim,what do I say??
PS.
These items are meant for resale and should be in mint condition and are usually sold with its box and white ribbons
thanks in advance
-
/ lets all stop whining !! /
[ edited by hwahwa on Feb 8, 2006 03:01 PM ]
[ edited by hwahwa on Feb 8, 2006 03:02 PM ]
posted on February 8, 2006 03:03:32 PM new
sorry,it should be white ribbons,not ties.
mike,
thanks for the link.
Should both parties sign the form?I have not filed a claim for so long,I dont know if they have changed the procedure??
/ lets all stop whining !! /
posted on February 9, 2006 02:08:48 AM new
To tell you the truth I'm not sure. It's been a long time since I did one either. I would take the package to the post office with a copy of the invoice and inquire there. They should be able to steer you in the right direction.
They say your memory's the second thing to go, I just can't remember what the first thing is.
