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 brianzig
 
posted on March 6, 2006 09:18:47 AM new
Great...I just get an email from a buyer that says he left a negative for me that was intended for another seller. I have over 700 positive and no negs so this really burns my rump. I could live with it if it was deserved, but c'mon. How can I get rid of it? I saw the mutual feedback removal, but it only removes the number and not the feedback itself. I also read that if there is profanity or other no no's in there that it can be deleted. Should I leave reply that violates that and hope is gets removed? I don't quite know what to do and would like some advice.
Thanks!

 
 fenix03
 
posted on March 6, 2006 09:27:22 AM new
Ask bidder to leave "follow up" feedback sytating that this comment was left by mistake for the wrong seller. Once this is done, do the mutual feedback withdrawal.

That will restore your feedback percentage and if you get someone cruising thru your feedback they will see that the comment was a mistake.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
Never ask what sort if computer a guy drives. If he's a Mac user, he'll tell you. If he's not, why embarrass him? - Tom Clancy
 
 ebayvet
 
posted on March 6, 2006 10:52:31 AM new
I think you are worrying about this a little too much. Mistakes happen. If the buyer is reasonable, they will withdraw. Buyers aren't going to stop buying from you because of this!

 
 jackswebb
 
posted on March 7, 2006 07:50:48 PM new
leave HIM a NICE mistaken NEG in Return,,,,then contact Square trade,,,,,A sub. of Ebay...$20.00 will make it ALL go Away, I THINK?


 
 LtRay
 
posted on March 8, 2006 03:00:45 AM new
Hi Brian, people make mistakes.

Send your buyer a nice email and direct them to the eBay FeedBack Forum where they will find a link to do a feedback follow up.

FeedBack Forum

FeedBack Followup

Once they leave the follow up then you can file for mutual withdrawal.

mutual feedback withdrawal

Proper handling of this issue could win you a loyal customer.

[ edited by LtRay on Mar 8, 2006 03:01 AM ]
 
 
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