brimic
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posted on March 8, 2006 05:23:39 PM
sold item on dec 12 last year [i goof no dc]
but had insurance. today i recvd from the PO that my claim was denied as they state in there letter that the item was delivered to the correct address by the way this item was sold for $365.00, i have not heard from the buyer sence i email him that i filed for insurace and that the postal inspector
were looking into this problem, should i send him a copy of this letter and tell him if wants to appeal this i will send him the insurnce form any advice on this will be nice
brimic
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hwahwa
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posted on March 8, 2006 05:31:02 PM
you must have used the blue slip and someone at the address signed for it?
why dont you ask your bidder who signed for it??
If you have the blue slip number,you can call the post office,they may be able to tell you who signed for it.
/ lets all stop whining !! /
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agitprop
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posted on March 8, 2006 05:34:21 PM
Best idea with USPS insurance claims is to have the buyer sign a statutory declaration that they did not receive the item so you can go forward with your postal insurance claim. Even if the item was delivered it can still be stolen from the mailbox or porch, etc. Happened to a few of the many items I shipped over the years. Fortunately I always had a good resolution via insurance so I could refund the buyer.
If your buyer used PayPal then they may have already received a refund, in which case it's your money at stake. Hope you manage to sort it out. 
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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hwahwa
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posted on March 8, 2006 05:37:08 PM
a 365 dollars package cannot be left in the mail box or front door,someone has to sign for it.
Call post office tomorrow and ask for a copy of the signature.If he files chargeback,this will be your proof it has been delivered.
/ lets all stop whining !! /
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fluffythewondercat
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posted on March 8, 2006 06:09:07 PM
Two anecdotes:
1) I ordered some $400 worth of jewelry from an eBay seller last year. Paid with PayPal.
Package was apparently left by my idiot postal carrier and stolen off my porch.
Seller was too new to realize he should have used DC. He did buy insurance. It did him no good.
USPS denied his claim because their internal tracking showed (don't ask me how) the package was delivered even though it wasn't signed for.
Seller ate the $400+ loss. I got my money back through PayPal's dispute process.
2) This happened four years ago. I ordered some $900 worth of sterling flatware from an eBay seller. Don't remember how I paid.
Seller insured it, but the package arrived without the blue sticker. On opening it, I found the original package was soaked through and dripping wet. A helpful postal worker had repackaged it into a larger cardboard box, re-addressed the box and forwarded it to me. I did not have to sign for this package.
fLufF
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ladyjewels2000
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posted on March 9, 2006 01:28:45 AM
Fluff - would a DC have made the difference for your seller #1?
Makes me wonder if there is anyway to be 100% safe as a seller or buyer.
Don't want to give any crooks the idea, but someone could make a great living following the UPS, Fedex and USPS trucks around and picking up packages???
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bizzycrocheting
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posted on March 9, 2006 04:36:27 AM
I think the only way you can protect yourself is to use USPS signature delivery confirmation.
Diane
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hwahwa
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posted on March 9, 2006 05:50:36 AM
I have a package delivered to me by Fed Exp,the driver threw the package inside my garage and signed my initials.
/ lets all stop whining !! /
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fluffythewondercat
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posted on March 9, 2006 06:23:07 AM
would a DC have made the difference for your seller #1?
He lost the PayPal dispute because he didn't use DC on the package. Insurance isn't enough.
I think the only way you can protect yourself is to use USPS signature delivery confirmation.
Logical enough. Unfortunately, my idiot postal carrier leaves signature confirmation packages on my porch as well and forges my signature. I have to assume some other carriers are just as lazy.
I spoke to a couple of friends within USPS and they said I could report this guy but that it wouldn't do any good. The problem is with management.
PayPal, by the way, is aware of the DC-packages-sometimes-not-scanned problem, but that's a separate issue.
fLufF
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[ edited by fluffythewondercat on Mar 9, 2006 06:23 AM ]
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ladyjewels2000
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posted on March 9, 2006 11:40:12 AM
A bit off the subject but I've also notice that many of the on line shipping status are not updating either. Does that mean they never will?
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