posted on April 17, 2006 03:05:44 PM new
For years i have sent any spoof emails regarding ebay to their [email protected]. i simply forward the email as a whole with all details just as i received it.
Has this changed.? because now they are telling me something different. Here is what they just sent to me.
--------------------------------------------
Thank you for writing eBay Customer Support. My name is Arnoldo and I am
glad to help you. I understand you are concerned with the email you
received.
The information you have provided does not include the full headers of
the email message you received. Without this information, I am unable
to take action against the sender. The header serves as proof of the
email's path and allows us to fully identify the sender.
All email messages contain headers even when sent through our "Contact
eBay Member" feature. If you need further help locating the full headers
of the email message you can visit the following Web sites:
In the future, be sure to include headers when reporting spam to eBay or
to an Internet Service Provider. Thank you for your continued patience
as we work to develop strategies for dealing with unsolicited emails.
If you are ever concerned about an email you receive from eBay, simply
follow these steps:
1. Open a new Web browser and type www.ebay.com into your browser
address field to go directly to the eBay site.
2. On eBay, sign into your account and click the "My eBay" button at the
top of the page.
3. Check the My Messages section located at the top of the My eBay page.
If an email affects your eBay account, it's now in My Messages. Any
email sent to your registered eBay email address from eBay or from
another eBay member via eBay's member-to-member communication system
will now appear in My Messages.
Thank you, we wish you luck and safety with your future eBay
transactions.
Whether you're new to eBay or an experienced buyer and seller, the eBay
Security & Resolution Center can help you protect yourself on eBay and
online. For more information, please click the "Security Center" link at
the bottom of most eBay pages.
_____________________________________________
posted on April 17, 2006 03:18:46 PM new
sounds like they didn't get the header Did you forward the message or just copy and past the message into body of email and sent it. If you did later you need to click forwar button it forwards the header and the message body.
OR you can click properites of an email and open source and highlight and copy and paste all the source to an email body and send that way.
Ebay must have headers that you usually don't see unless you check source code like above of the email. This is a good way to see who the email is really from.
**************
Some minds are like concrete,
thoroughly mixed up and permanently set.
posted on April 17, 2006 03:57:30 PM new
I did the same as i always do. i forwarded the whole email. the same as i have been doing for years. they have never had trouble getting what they need. nothing on my end is done any different.
posted on April 17, 2006 08:54:02 PM new
The person who sent the email has probably only worked for Ebay for about a week and he hasn't figured out how to find the headers yet. Or possibly, he hit the wrong button by mistake and sent you the wrong canned response.
If Murphy's law is correct, everything East of the San Andreas Fault will slide into the Atlantic
posted on April 17, 2006 09:02:42 PM new
Thank you sparkz. you have confirmed what i believed to be correct.
[ edited by agate18 on Apr 17, 2006 09:04 PM ]
posted on April 18, 2006 04:53:19 AM new
It may differ with the email program you use but with mine you need to select "view/message/long header" before forwarding it. I tested out my email by forwarding one where "long header" was not selected and the only thing that showed was MY long header. Some email programs may be set to show long headers as a matter of course. I think when I used Eudora that was the case.
At sometime in the past I got an email from eBay saying I needed to set my header to show the full path so I always select it now before I send them on.
(As an aside, Why does the EO spell checker not know how to spell eBay?)
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“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
posted on April 18, 2006 12:05:39 PM new
The real question here is, does ebay actually do anything about the spoof emails or do they just collect them and add them to their list of spoofers?
I quit forwarding them a long time ago because it doesn't seem to do any good. I get just as many when I forward them as when I don't.
Some of them are actually kinda funny in the way that they are put together. I got one that had a 'sign in' button to click on but it said 'sing in' instead.
posted on April 18, 2006 02:31:21 PM new
I enjoy the spoofers who can't shoot straight. The title will be "Your PayPal account is suspended" and the body will say "Is this item still available on eBay?" or the body is telling you to sign in to eBay and the link at the bottom tells you to contact Chase Bank.
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“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
posted on April 18, 2006 06:51:44 PM newThe real question here is, does ebay actually do anything about the spoof emails or do they just collect them and add them to their list of spoofers?
Great point. Truth is the only thing they do with them is let you know they are spoofs. Then poof, they are gone. Most of them, I don't even open any more. Just check the box and delete in bunches.
posted on April 19, 2006 06:07:21 AM new
Thanks everyone for your input. all very interesting. I do believe that ebay has changed some of the ways they handle spoof emails. And of course the ebay staff problem, not knowing what they are doing.
Sorry i did not get back to you sooner. But i was away buying a bobcat.(machine)
