posted on June 13, 2006 11:14:31 AM
I made a booboo. I relisted a widget without checking my inventory. I sold it this morning & I can't fill the order. I alerted the buyer that I don't have the item. Now, how do I get back my FVF?
posted on June 13, 2006 11:49:59 AM
HUmmmm you may get neg but you can go in and file NPB page that you both agreed to not complete the sell? But your bidder will have to agree. Or I think there is another option available in that list that might be more appropriate. How did your buyer take it? If mad you might offer to send a small consolation gift but that would be a last resort.
**************
I married my wife for her looks...but not the
ones she's been giving me lately!
posted on June 13, 2006 01:41:10 PMNow, how do I get back my FVF
As far as I am concerned, you don't. Your mistake. Not the buyers. The buyer shouldn't suffer a NPB because of your mistake. Eat the FVF's and move on.
posted on June 13, 2006 01:46:17 PM
mike: you can't cancel a bid after its sold
stone: you can do a mutually agreed cancellation, where the buyer doesn't get a NPB, and you get your FVF back.
Pull the contact info (or look it the number yourself) - and call the buyer - it will be the easiest, and you'll be able to gauge right away if you need to offer a consolation prize
Assuming the buyer agrees, you go into the dispute console, and file for the refund using the pull-down menus
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. - Albert Einstein