posted on June 27, 2006 09:57:28 PM
From a dear friend who sells on eBay. She'd welcome some good advice:
So I have this really strange eBay transaction. A buyer bought several items from my eBay store and paid for them via PayPal. Before I had a chance to pack the order, the buyer contacts me saying they didn't order these items and that they are contacting eBay to find out what happened. So, I figure this poor guy's account got hijacked.
A while later, I hear back from him. His sister, who lives in Australia, used his eBay and PayPal account. He tells me to go ahead and ship to his sister in Australia. Well, first of all, I don't ship outside of the US (have no time for the post office) and the address on the PayPal account is someone else entirely AND the shipping address provided is in the USA AND there is no state specified for the VERIFIED shipping address. I didn't think PayPal would verify an incomplete address, but I guess they do.
Sigh. I don't know if this is legit or not. What do you think?
posted on June 27, 2006 10:06:12 PM
Does your friend know a diplomatic way to tell this scam artist to go pound sand up her a**? If not, just tell her up front. This is one that will come back to bite her if she goes through with it. Tell her to file for her FVF, relist and block this jerk.
If Murphy's law is correct, everything East of the San Andreas Fault will slide into the Atlantic
posted on June 27, 2006 10:31:28 PM
I would tell him you were going to do a refund on PayPal.
And he could send you a M.O.
When received you will send him the item and he could then ship to his sister, as you don't ship out of the U.S.
See what his reply is.
If he does Good / if he doesn't no loss.
posted on June 27, 2006 10:40:30 PM
"I don't ship outside of the US"
If your friend says that in her auctions, that should be enough for your friend to file for FVF immediately. Buyer ignored seller's terms (it's something along those lines).
I don't use PP myself so I'm not too knowledgable about their specifics, but even if that US buyer say changed their mind, said ship it here instead...you say their PP address is "someone else entirely" AND incomplete to boot....well it just seems to get fishier line by line doesn't it?
What sparkz said....and your friend might consider reporting the incomplete PP address to possibly help future vendors. But if they don't want to get involved, then just dump the transaction and relist. Not worth the possible headaches.