posted on August 9, 2006 04:41:18 PM
Hi
In my auctions I just noticed it states the following:
Pay only $3.00 shipping for each additional item from this seller's other listings!
Learn about shipping discounts
I never put this in my auction and I don't know how it got there.........Also I don't know how to take it out. Dose anyone know how/or where to go to fix this?
I only noticed it now because someone had bought two items and made payment to me for 3.00 less then what was quoted in the shipping area, so I went to check and thats what I saw listed at the bottom of my listing in the shipping area.
The shipping was listed by me as 6.00 for each auction.
I also noticed that this discount on shipping is in my other auctions also and I need to take it out.
posted on August 9, 2006 05:46:31 PM
it is on e-bay and next to impossible to get rid of it. I have removed it. I have called them to re,remove it and it will go for a little while then poof it's back again.
I have put a notice in the info of my bids that i use vendio checkout and that is what i will charge regardless what ebay will report.
posted on August 9, 2006 06:09:59 PM
I use Mozilla Firefox and inkfrog to make the listing.
I would like to know why ebay feels they can do out thinking for us,
This is not my terms of the auction and if ebay thinks they are going to tell the bidders that shipping is 1/2 price on more then one auction they are very wrong.
If I can't fix this then I will put into my listing that I am the one combineding the auctions and I will determine what the cost is NOT ebay. I will try to fix it, if it can be fixed.
I just realized that now I have to revise EVERY auction ..AND HOPE I can take it out.
toni
[ edited by tonimar1 on Aug 9, 2006 06:13 PM ]
posted on August 9, 2006 06:34:32 PM
well I went into My Ebay like you said pixiamom and I fixed it but who knows for how long.......I guess we need to keep checking our settings since ebay does what they want.
Thanks for all your help,....
posted on August 10, 2006 06:45:09 PM
Not only might you want to disable the combined auction feature (or bug) in eBay but you should set it to default to full price S&H for subsequent purchases and then you can manually invoice buyers for the corrected amount. Here's the eBay link
posted on August 10, 2006 07:06:04 PM
I had a person today ask me to send invoice for combined shipping the ebay one was correct in shipping but tripled the insurance cost. But that was not so much a problem as the buyer thinking I didn't change the shipping. LOL it was stated on dutch auction will combine but set it so ebay's check out would do it if more than one was bought. She argued in 4 emails it was not corrected. Shipping was $4.50 and then $2.00 for additional item she bought 3 came to $8.50 Finally I wrote her and told her if she bought 3 and it was not correct the shipping would be 3 times $4.50 and not the $8.50 it showed. I don't ever think she understood any of it. Guess she could not add. Was so aggrivating I wanted to tell her to forget it and not go through with the auction. LOL but she must have finally understood it as she wrote back saying she was keeping my address in case she might want other colors later. Just a bad day. In my thread earlier about seller instructions I went through heck trying to find it and change it.
I had simular problem about 4 months ago with ebay changing my shipping to some weird thing that made no sence at all. I to date have changed those preferences about 4 times due to ebay glitches. I better go check ones I just listed again make sure that is not a problem.
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