how to deny paypal payment

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tc61380	posted on November 14, 2006 10:49:13 AM new Hi all, my buyer sent payment to the wrong email address and I can't deny the payment. (the deny button is grayed out, I can only click on the accept button). What happened? I used to be able to deny payments....anybody have this experience? Thanks!
toasted36	posted on November 14, 2006 10:54:50 AM new Hi, This was talked about sometime last week and I went looking for the older thread . Heres one of them. Hope this helps http://www.vendio.com/mesg/read.html?num=2&thread=650756 edited to add heres the other one http://www.vendio.com/mesg/read.html?num=2&thread=650408 [ edited by toasted36 on Nov 14, 2006 10:57 AM ]
tc61380	posted on November 14, 2006 11:06:21 AM new I tried clicking on accept, but I don't get a followup to deny, just a page saying I have to upgrade. Damn I hate paypal and their constant changes.
agitprop	posted on November 14, 2006 02:17:06 PM new Buyer can cancel the payment. Email them to cancelt it and resend to correct address. Problem solved. Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
pat1959	posted on November 14, 2006 10:04:35 PM new I had the same problem last week, but the error was mine. I had not changed my old email address (on the listing pages) when listing the new items. I contacted my ISP and he reinstated my OLD email address for the day. I was able to "Add" the old address to my PayPal account, receive my "confirmation" email from PayPal, get my funds and send the product. Can you work with your ISP and, perhaps, do the same thing? Pat (Not pat1959 on eBay)

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