glassgrl
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posted on November 18, 2006 07:57:01 AM new
my current high bidder ME page:
"FEEDBACK POLICY
Less then half the Ebay sellers I have made purchases from leave feedback for me. When I am the high bidder at auction’s close, I promptly contact the seller, I pay promptly, and I communicate as needed. As a result, I am implementing the following policy:
IF YOU ARE THE SELLER: I feel my obligation to the transaction is complete as soon as I contacted you with my shipping address and satisfy my payment obligation. At this point, you should be leaving feedback for me. If you require me to leave you feedback first, I will view this as an attempt to manipulate an inaccurate positive rating for yourself. I call it Feedback-Extortion. It is dishonest and I cannot support this action. In such a case, I can only leave a “Neutral” feedback at best, stating this as the reason. NOTE: IF YOU ARE AN HONEST SELLER YOU WILL NOT HAVE ANY PROBLEMS LEAVING APPROPRIATE FEEDBACK. Once I have received your item, I will email you a confirmation that the item was received and I will leave appropriate feedback. IF YOU ARE THE BUYER: I feel your obligation to the transaction is complete as soon as you contacted me with your shipping address and satisfy your payment obligation. At this point, I will be leaving feedback for you. Once you have received the item, please drop me an email and let me know the item arrived and everything is fine. Should you choose to do so, leave the feedback you feel is appropriate."
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pixiamom
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posted on November 18, 2006 08:16:45 AM new
If you stated a contrary feedback policy under your terms and conditions, you might be able to cancel the transaction. Otherwise, you may have to live with it, leaving feedback first or getting a neutral.
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cashinyourcloset
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posted on November 18, 2006 08:34:37 AM new
Hmmm...
I wouldn't leave feedback first. If they give you a neutral, leave them the negative that they deserve! eBay's policy is that feedback is voluntary, and their ME page is a form of feedback extortion.
As an alternative, if there's enough time left in the auction, I would ban them and cancel their bids. Who needs this kind of customer?
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glassgrl
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posted on November 18, 2006 08:45:39 AM new
well they do have a perfect feedback score. and they've never LEFT neutral feedback! I'm just going to hope they get outbid. And yes - I do have a feedback policy on the auction page:
" THE FINE PRINT: You Bid + You Win + You Pay = I Ship!
I use an automated feedback system which leaves you automatic feedback when I receive it."
You all know we've had endless discussions over this. I finally just went to reciprocal
feedback when VD went automated.
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mamachia
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posted on November 18, 2006 09:01:43 AM new
I'll bid on them as they are beautiful. they would look perfect in my family room.
mama
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cblev65252
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posted on November 18, 2006 09:03:58 AM new
I'm laughing and not at you, glassgrl! I'm laughing at what PITA's the buyers are this time of the year. I'm expecting my 2nd negative any day now from a buyer who says I didn't send her what she won when I know that I did. Now, it's that a strand broke and the clasp is broken and not working (keep in mind that it was a hook closure shown to be perfectly intact in the photo). I'm deliberately ripping her off and she's going to file a complaint with eBay. All in the very first email to me since she received her package. What's next?
It almost makes you want to bury your head in the sand until the holidays are over!!! LOL!
Cheryl
http://www.kcskorner.com
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glassgrl
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posted on November 18, 2006 09:30:31 AM new
oh wow 
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neatstuffusa
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posted on November 18, 2006 09:58:53 AM new
When I sell something I leave feedback when payment is received. When I buy something I leave feedback when the item is received.
For me it seems like a simple process. For others, apparently, it's extremely complicated.
So far I've left 1800+ feedback and received 1400+ in return.
I haven't received a neutral or negative yet. When (not if) I do, I'll make the appropriate response and keep moving down the road.
There are so many things in life that deserve more attention that this never-dying horse!
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fluffythewondercat
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posted on November 18, 2006 10:33:39 AM new
glassgrl: I'd cancel her bid. Explanation: Bidder is attempting to impose additional terms on this sale. And then block her, of course.
I don't need to be anyone's whipping boy.
Cheryl: It's only going to get worse. There's something about Christmas that turns everyone into a Bridezilla.
fLufF
--
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glassgrl
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posted on November 18, 2006 10:42:52 AM new
two great auctions in two days! woo-hoo!
This one's going home to Hawaii!
Thanks mamachia. I had a feeling I was going to get a Hawaii snipe bid  I had too many ask seller a question from Hawaii.
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mamachia
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posted on November 18, 2006 10:46:20 AM new
That's fabulous!! I would have loved to see them on my wall but I had a budget. at least she didn't get them.
Congrats!!
mama
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glassgrl
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posted on November 18, 2006 10:51:33 AM new
well when I first read her feedback policy - I though "how rude". And then I got to thinking what I say on my ME page and I probably sound just as rude to some other people LOL.
" HI AND WELCOME TO MY EBAY PAGE Just so you know who you're dealing with here... I'm a native of Panama City Beach Florida and I love it, except for hurricane season, tourist season, and the snowbird season. That leaves about a month for us locals. (sorry, I don't really mean that do I?)"
I have to admit I was sweating that auction out. They were at $12.00 this morning and I was kicking myself for starting them so low. So I had to have a little talk with myself
"So what do you want for them? Well I really want $100.00 for them but at least let them go for $50.00....."
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cashinyourcloset
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posted on November 18, 2006 12:39:11 PM new
Neatstuffusa,
You say: "For me it seems like a simple process. For others, apparently, it's extremely complicated."
Well, I think it could be simple too, but I come to a very different answer to yours. So, it is any longer simple? Or are you saying that it's simple as long as I come up with the same answer that you do?
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neatstuffusa
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posted on November 18, 2006 12:47:58 PM new
Nope...you can come up with any answer or procedure that fits your life style. This one works for me.
I try to spend my time working on stuff that I believe is reasonably constructive. Obsessing about feedback on ebay is fairly low on my list.
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sthoemke
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posted on November 18, 2006 01:15:58 PM new
Why make an issue out of it. I wouldn't want potential buyers spending several minutes trying to figure out my feedback policy.
20% or more of both buyers and sellers don't bother with feedback anyways.
And no matter what so say, you want be able to convence most sellers into leaving feedback first.
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neatstuffusa
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posted on November 18, 2006 01:39:02 PM new
Boy...saw right through me, didn't ya?
Well...if ya can't beat 'em, join 'em!
Starting today I'm gonna make my buyers send me a video clip so I can see 'em dancing a little jig with the item in their hand. THEN I'll leave feedback.
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myoldtoy
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posted on November 18, 2006 02:42:00 PM new
well, glas here's one i have kept for a long time...
--------------------------------------- c/pasted...
Dear Myoltoy:
I have just bidded on your Fender amp. since I am the only bidder, you shouldnot have any problem.
I willnot bid again, unless you promise me that you will leave good feedback when I have PAID for the amplifyer. I have bought from many people and they dont never leave me feedback.
You and all them they have terrible terms likeon your deal as if I should neel down first.
BUT your price if great on the amplifyer and I want it. So if you dont leave me good feedback for following your directions I will leave you negative feedback for not following my directons.
----------------
end/c/paste
myoldtoy
smhoward
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pmelcher
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posted on November 18, 2006 03:49:40 PM new
when he 'neels' down, cancel his bid and block him, where to these people get off trying to tell us sellers when to leave feedback! I'll leave it whenever I feel like it, now or a month from now, but I do leave feedback.
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glassgrl
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posted on November 18, 2006 06:15:12 PM new
LOL MOT
I'm going out on a limb here but I'm betting he wasn't the high bidder on the amp.
Like my Nikon camera and the first email said "gee I'll be in class so I won't be able to bid on your camera - can you just sell it to me outright?"
I told them esnipe works well but nothing works as good as a very HIGH proxy bid.
[ edited by glassgrl on Nov 18, 2006 06:16 PM ]
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mingotree
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posted on November 18, 2006 10:50:57 PM new
Hmmmm , I thought the auction terms were made by the seller....NOT the buyer????
The buyer doesn't dictate to me what the terms are. My auctions state (wisely) that I leave feedback once the seller is satisfied with their purchase...the transaction isn't over until the customer is happy. However, if they aren't happy about my feedback policy they can just not bid and that's fine with me.
Someone I know got a neg because the buyer said he could get it cheaper elsewhere!!!!! If the seller had left positive feedback simply because the buyer paid she wouldn't have been able to give him back the feedback he subsequently and richly deserved.
Hi Cheryl....don't ever ship anything without Delivery Confirmation and you will never hear "I didn't get my item wah wah wah"
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cblev65252
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posted on November 19, 2006 06:30:14 AM new
Oh, I ship everything with DC! She didn't state that she didn't get the item. She stated that she didn't get what was pictured in the auction. If I don't take care of this immediately she'll leave neg feedback and report me to eBay for misrepresentation. She went on and on and on being nasty. IMO, she broke the delicate and old 1950's pearl and crystal necklace wearing it and now wants her money back. She'll get it back alright once I get everything back and I check for the invisible mark I so wisely put on things AND I check to make sure every last bead and crystal is there and accounted for. I think she just wanted the bracelet that came with the set. At any rate, this was yesterday morning and I haven't heard back from her yet.
Cheryl
http://www.kcskorner.com
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davebraun
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posted on November 19, 2006 10:22:46 PM new
Recently I recieved an email from a buyer, in it they said if I did not respond by 4PM they would leave me a neg. I immediately negged them without any more thought.
"Sends threatening emails. Avoid!"
And yes two weeks later they negged me, it was well worth it.
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myoldtoy
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posted on November 20, 2006 04:50:58 AM new
glas/ yeah he wasnt given the chance to be the high bidder. i sent him an email telling him that rather than cause him any more distress over an item, i had cancelled his bid. and to keep him from any further stress, i had blocked him from my auctions.
guess i must have solved his problem; he never replied.
i never let the bad a&^#@ win!
myoldtoy
smhoward
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ST0NEC0LD613
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posted on November 20, 2006 08:38:28 AM new
neatstuffusa and the person used in the example are correct. Any seller that uses the lame excuse that you need to leave me feedback first so I know the transaction has been completed, is guilty of feedback extortion. Nothing less.
[ edited by ST0NEC0LD613 on Nov 20, 2006 09:39 AM ]
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cashinyourcloset
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posted on November 20, 2006 10:35:17 AM new
Stone,
For a long-time member of this board, you're still very much troll-like.
Why is it a lame excuse? The buyer has still got work to do (after paying) in the rare event that something is wrong with the item. If there's nothing wrong with the item, then they're done, and the easiest way to let me know is to leave feedback... or not, I don't really care.
Why should I leave feedback just for them paying? It seems to be the minimum to be expected of them; how they act if there is shipping damage, a misunderstood description, etc. is more informative. Just paying, which is their OBLIGATION after all, doesn't make me want to jump through hoops to praise them.
Do you give your kids (I don't know if you have any) high praise after they say they've completed their homework, or after you've looked at it?
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ST0NEC0LD613
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posted on November 20, 2006 01:22:04 PM new
how they act if there is shipping damage
You proved my point. This is a sellers operation, not a buyers.
Claude, you have been proved wrong again.
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neatstuffusa
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posted on November 20, 2006 01:50:56 PM new
We ain't gonna win this one, StoneCold...
One of the things that amazes me is that some seller's actually put this in their terms of sale (I,m not leaving feedback for YOU until YOU leave feedback for me)!
When I see this I hit the "Back" button even quicker than I do for a reserve price auction.
Now before the flames start coming again, I want to say I'm NOT trying to convince anybody to leave feedback first. It makes no difference to me whether you leave it first, last, or never.
However...I DO believe the buyer's responsibility ends when I have his money. After that it's ALL up to me. I can either ship it immediately or hold it a month. If the buyer doesn't like it after he receives it I'll either give him a partial refund and he can keep it or I'll take it back and refund shipping both ways.
So far this year I've had one return.
Anyway...it's interesting and informative to read everyone's opinions.
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