posted on November 27, 2007 06:57:56 PM
I had an item up some weeks ago. The auction was won by a zero FB'er who messaged me later in the evening after close "sorry, I found another one and am "cancelling" this one". I ignored his message and sent him an invoice, which he ignored. At the prescribed time I filed NPB dispute. He ignored it, but meantime managed to get 2 positives, one of which was the same kind of item he'd won from me. By and by I filed for FVF credit and got it, then closed the dispute with the "I don't want to communicate with this dip$hit anymore" menu item. Then I negged him.
Sorry, short version is: can a NPB with a strike against him leave feedback for the auction that was part of the dispute? I didn't think about that in advance....oops.
posted on November 27, 2007 07:18:01 PM
If he did not respond to the dispute he can still neg you but if you complain they will remove the neg. I think they still leave the comment but it's better than nothing.
posted on November 27, 2007 07:19:31 PM
Feedback and Unpaid Items
Buyers and sellers may leave Feedback for each other on transactions involving Unpaid Items even if there was a mutual agreement not to complete the transaction. eBay encourages all users to leave appropriate Feedback about their trading partners.
Unpaid Item strikes do not affect a user's Feedback Score or Feedback Profile.
posted on November 27, 2007 07:34:32 PM
If the deadbeat never responded to the npb, he is unable to leave feedback for the transaction.
This changed several months ago.
(what??? something changed in the sellers favor???)
actually, it is in favor of all eBaYers, if eBaY would publicize/announce this!
At least sellers would leave appropriate feedback for non-responsive DB's without fear of neg retaliation.
(deadbeats who respond with promises or ANY RESPONSE AT ALL are still able to leave feedback. IOW, if they put a "." as a response on the dispute they can leave feedback for the transaction)
that part still sucks
posted on November 27, 2007 08:17:56 PM
No, it hasn't changed. If he does not respond to the dispute he can still leave feedback but the rating will be removed. The comment will remain. Unless it meets other criteria for removal.
"Feedback rating withdrawal: Feedback ratings are automatically withdrawn when a member fails to respond to an Unpaid Item notification and the member filing the claim issues an Unpaid Item strike.
Although the Feedback rating is withdrawn, the comment will remain, along with an eBay administrative note explaining that the member did not participate in the resolution process."
http://pages.ebay.com/help/feedback/feedback-disputes.html
[ edited by zippy2dah on Nov 27, 2007 08:18 PM ]
posted on November 28, 2007 03:54:17 AM
In a perfect world, eBay would leave the neutral/negative feedback when someone does not pay. Just a simple: Does not play well with grownups.
I have had several NPB with 0 feedback in the past few weeks.
Beth
posted on November 28, 2007 05:06:47 AM
Thanks, he hasn't left FB yet. In fact, he doesn't seem to be active at all. No bidding since he bid on the original items. I now have the same item relisted and another Zero is high bidder !
[ edited by profe51 on Nov 28, 2007 05:07 AM ]
posted on November 28, 2007 08:46:16 AM
I'm under the same impression as zoomin. If the NPB doesn't respond to the dispute, they're not allowed to leave feedback.
posted on November 29, 2007 08:31:45 AM
Zoomin is correct. Because this person is a zero feedback and did not respond to the NBP process, he/she will not be able to leave negative feedback.
The link provided by neil does not pertain to this issue.
To take this issue in a slightly different direction. Who cares if he/she retailiates. It's your responsibility as a seller to leave appropriate feedback. If you don't, then the scum bags get free run of the site and then safety for all of us is compromised.
posted on November 29, 2007 12:26:16 PM
I've already negged him. I get the feeling he was a driveby Ebayer anyhow, found his item and won't be back for a long time. I just checked and he hasn't left feedback for the other item he bought that he stiffed me for. That seller has left him a positive.
posted on November 29, 2007 03:53:30 PM
The link provided does pertain to the issue.
He can still leave feedback but Ebay will remove the RATING. The comment will remain. An administrative note will be aattched to explain why the rating was removed.
In other words, you will wear the comment forever but your number will not change.
The fact that he has less than (10) feedback only means that he will have to take a tutorial before he can leave a negative or a neutral. It has nothing to do with his ability to leave the feedback, it just makes the process a bit more complicated.
posted on November 29, 2007 09:56:13 PM
zippy:
The link information is in regard to AFTER feedback has been posted. In that case, the posted FB comments will not be removed.
iow, if the buyer were to post feedback and THEN the npb process were completed.
HOWEVER, once the DB has responded to the npb process, they can leave FB.
I have negged many a non-responsive NPBer. If they were non-responsive to the npb process, they will be unable to post a feedback comment for the transaction.
The link does not apply.
The link is for both positive AND negative feedback comments and the comments will show with the rating removed IF:
new eBaYer bidder leaves feedback & then becomes NARU in their "probationary period"
OR
Bidder posts feedback before non-pay is filed OR if they post FB during the non-pay process and still they fail to respond to the process itself.
For the situation described, the eBaYer would go the auction, to the feedback forum, or ANY other means of posting feedback (third party software, etc) but there will be NO LINK for the non-responding deadbeat to use ~ they will be unable to post a comment for the transaction.
Does that make sense?
Been there many times ~ it makes me dizzy!
sorry
posted on November 29, 2007 11:07:00 PM
"If they were non-responsive to the npb process, they will be unable to post a feedback comment for the transaction."
No, not true. They can still post a comment even AFTER they do not respond.
"Though it happens rarely, there are some circumstances when members can lose Feedback privileges. When a buyer fails to respond to an Unpaid Item notification and the seller issues an Unpaid Item strike against them, THE BUYER CAN STILL LEAVE A FEEDBACK COMMENT, but the Feedback rating they leave for the transaction will not appear and will not count toward the seller’s Feedback Score.
An eBay administrative note will appear under the Feedback comment on the Feedback Profile page, explaining that the member did not participate in the Unpaid Item process."
