posted on July 23, 2008 11:47:29 AM new
"Amendment to the PayPal User Agreement
Effective Date: September 30, 2008
A. PayPal is going to have a newly revised seller protection policy. The new seller protection policy terms below will apply to Claims, Reversals and Chargebacks filed beginning 09/30/08.
11.1 What is PayPal seller protection?
Protection for Claims, Chargebacks, or Reversals based on the following reasons:
* Unauthorized Payment
* Item Not Received
Seller protection is available for transactions with buyers everywhere PayPal is accepted. Seller protection does not provide protection for Significantly Not as Described (SNAD) Claims, Chargebacks, or Reversals or for items that you deliver in person.
11.2 How much protection is provided by PayPal seller protection?
PayPal will protect you for the full amount of the eligible Claim, Chargeback, or Reversal and waive the Chargeback Fee, if applicable. There is no annual limit on protection.
11.3 What happens when a buyer files a Claim, Chargeback, or Reversal?
PayPal will place a temporary hold on the funds in your account to cover the full amount of the Claim, Chargeback, or Reversal. If PayPal determines that the payment is covered by seller protection, we will release the hold and restore your access to the funds.
If the payment is not eligible for seller protection, PayPal will remove the funds from your account and return the payment to the buyer. In addition, you will be responsible for PayPal’s Chargeback Fee, if applicable.
11.4 What are the eligibility requirements for PayPal seller protection?
You must meet all of these requirements to be covered:
* Ship the item to the shipping address on the “Transaction Details” page.
o You may access the “Transactions Details” page by logging into your PayPal Account, selecting "History" and then selecting "Details" for the transaction.
* Follow the shipping requirements described below.
* Respond to PayPal's requests for documentation and other information in a timely manner.
* The transaction must be marked eligible or partially eligible for seller protection on the "Transaction Details" page.
o If it is marked eligible, protection for both Unauthorized Payments and Item Not Received will apply. If it is marked partially eligible, protection for only Item Not Received will apply.
o Items sold on eBay will be marked eligible even if the shipping address is marked unconfirmed. Generally, items sold on websites other than eBay will be marked eligible if the shipping address is marked confirmed and partially eligible if the shipping address is marked unconfirmed.
* The item must be a physical, tangible good that can be shipped.
* Your primary residence, as listed in your PayPal Account, must be in the United States.......yada yada yada etc"
posted on July 23, 2008 12:15:00 PM new
Take a second to review the following quotes from the Agreement. Perhaps my condition has lessened my reasoning, because the quoted material does not agree.
A. " ... The new seller protection policy terms below will apply to Claims, Reversals and Chargebacks filed beginning 09/30/08."
11.1 "... Seller protection does not provide protection for Significantly Not as Described (SNAD) Claims, Chargebacks, or Reversals or for items that you deliver in person."
11.2 " ... PayPal will protect you for the full amount of the eligible Claim, Chargeback, or Reversal and waive the Chargeback Fee, if applicable"
I wonder who actually reviews the changes to the Agreements.
posted on July 23, 2008 04:10:04 PM new
Do I understand that if the ebay item is marked 'eligible',then seller protection will apply to shipping to unconfirmed address?
*
Gulag-a Soviet era concentration camp is now reincarnated as EBAY with 13,000 rules.
