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 tinabugflowers
 
posted on June 27, 2009 04:51:47 AM new
I am also coming over from Autiva and have tried for 2 days to list an item and keep getting error code.
Can someone who has this mastered please advice the simply way to use this service? I have read how to but reading it and making it happens is 2 different things.
Am I making it harder than it really is? I just want to list on Ebay.

 
 NathanCS
 
posted on June 27, 2009 11:33:34 AM new
Hello,

What is the error message that you are receiving?

Regards,
Nathan

 
 tinabugflowers
 
posted on June 27, 2009 12:00:17 PM new
Store Ads
There was an error when validating the Store Ad. Please try again.

 
 NathanCS
 
posted on June 27, 2009 12:12:47 PM new
Hello,

This error message generally indicates that you have not filled out the Vendio Store information (or it is not complete). However, you should be able to save the item and continue despite this. Are you unable to save the item and/or list it to eBay?

Also, it looks like you are using Internet Explorer 8.0. There are currently some problems with IE8 and our website, that our engineers are working on correcting. In the meantime, please try running IE8 in IE7 compatibility mode and let us know should you continue to have trouble. You may find instructions for running IE8 in IE7 compatibility mode here:

http://vendio.custhelp.com/cgi-bin/vendio.cfg/php/enduser/std_adp.php?p_faqid=588&p_created=1238535124

Regards,
Nathan

 
 tinabugflowers
 
posted on June 28, 2009 03:30:27 PM new
My items are not saved and still today can not list items


 
 NathanCS
 
posted on June 28, 2009 03:32:20 PM new
Hello,

What happened when you tried running IE8 in IE7 compatibility mode? Were you able to save the item then?

Regards,
Nathan

 
 lizardscave
 
posted on July 28, 2009 03:35:57 PM new
I have the same issues, creating listings is a nightmare. My listings don't get saved and I try over and over and over again to go through it step by step to figure out what the error message means.

There was a problem validating the eBay ad. Please try again.

I don't understand what it means, it doesn't even highlight it to make it easier for me to find out what it wants. I feel like a beta tester for Vendio.

Half of the software is horribly designed. Counter intuitive is a great expression that another user used to describe this software. Your programmers need to do a lot of work on this software to make it easier to use.

 
 NathanCS
 
posted on July 29, 2009 12:51:17 PM new
Hello Lizardscave,

It looks like you are also using Internet Explorer 8.0. There are currently some problems with IE8 and our website, that our engineers are working on correcting. In the meantime, please try running IE8 in IE7 compatibility mode and let us know should you continue to have trouble. You may find instructions for running IE8 in IE7 compatibility mode here:

http://vendio.custhelp.com/cgi-bin/vendio.cfg/php/enduser/std_adp.php?p_faqid=588&p_created=1238535124

Please let us know the results.

Regards,
Nathan


 
 lizardscave
 
posted on July 29, 2009 01:08:05 PM new
unfortunately I get the same error no matter what browser I use, I have tried Firefox Google Chrome IE8.

I will attempt in comp mode.

 
 
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