posted on July 24, 2009 06:17:28 PM
Here's what Delivery Confirmation will get you...
My package arrived at the PO and.... disappeared....
(this is the status as of today)
Class: First-Class Mail®
Service(s): Insured
Signature Confirmation™
Special Handling
Status: Arrival at Unit
Your item arrived at 6:36 AM on July 18, 2009 in NORTH HOLLYWOOD, CA 91605. Information, if available, is updated periodically throughout the day. Please check again later.
Track and Confirm
Enter Label/Receipt Number.
Enter Label / Receipt Number.
Detailed Results:
Arrival at Unit, July 18, 2009, 6:36 am, NORTH HOLLYWOOD, CA 91605
Processed through Sort Facility, July 18, 2009, 2:08 am, SANTA CLARITA, CA 91383
Acceptance, July 16, 2009, 10:41 am, PANAMA CITY BEACH, FL 32407
Electronic Shipping Info Received, July 15, 2009
I've spoken with the local PO and they have called the PO that it was processed at. I have their phone number and have called them. They are *looking* for the package. Yes it was insured. It was sent with direct signature required which is the special handling. It's just disgusting that it reaches the PO and it vanishes.
posted on July 24, 2009 09:59:40 PM
At least they scanned it into the system along the way. Imagine if that didn't happen.
I had something I shipped to a customer last winter. It never arrived. They contacted me, and I checked DC. It showed there was an attempted delivery twice. The buyer said they never received a notice. They went to the PO to pick it up. Nothing. I called my post office and they contacted his post office. Guess what they found??? It was there the whole time. Bidder was happy it was there and picked it up. Apparently, the post office sorted it incorrectly on the wrong shelf. It happens... we all make mistakes, and if it was a Monday or Friday, their mind was probably somewhere else.
At least you have your bases covered. Hopefully you have a nice bidder who understands the situation and will work with you.
posted on July 25, 2009 03:41:16 PM
Did you use the blue insurance slip?
If so,you can call the post office and someone will key in the insurance number and find out if it has been delivered and signed for?
*
Economic Reform act of Chairman Obama of the socialist States of America :
10 ounces of meat per month,half a yard of cotton per year per adult.
Hellilujah!
I filed a report with the USPS stolen mail department - Office of Inspector General. Also with the offices of the Consumer Affairs, BBB and the Postmaster of my local PO and the PO of the California office.
The item was delivered but never signed for even though I paid extra for Direct Signature Confirmation. Which means *that* person had to sign for it.
The carrier didn't bother to have them sign for it. He evidently didn't scan it either.
I forgot to ask for my postage back that they didn't use.
posted on August 19, 2009 06:20:33 PM new
Also - I noticed under the Endicia UPIC insurance section:
"Are there any excluded zip codes for insured shipments?
Yes. For coins and jewelry, U-PIC will not insure shipments to or from the following zip codes:
10017
10036
94102
94108"
posted on August 20, 2009 02:38:00 AM new
So is the customer saying they never received it?
You may have to get a statement from the post office stating that it was received if you are dealing with paypal.
posted on August 20, 2009 02:30:08 PM new
I would guess that those zip codes are excluded for a very valid reason. I guarantee that those areas are very high apartment dwellers in huge high rises. I am sure there is a high rate of theft for those zip codes as well. Too many people crammed together makes it easy for thieves to go unnoticed.
posted on August 20, 2009 04:24:56 PM new
your right shag, zip 10017 and 10036 are big New York City buildings and lots of packages will not fit into the wall mail boxes.
Mostly all my NYC customers have there work address listed with paypal instead of there building address for that reason.
posted on August 20, 2009 06:11:25 PM new
Paypal paid since the PO showed that I shipped it - even though at that time it had not reached its destination. As the rep said - it's not your fault the PO lost it.
Remember the PP clause - "you may or may not receive your item back".
It was the Inspector General that resolved the situation.
