posted on July 28, 2009 03:55:08 PM new
This from a board eBay set up to handle the new rules. Of course, the board is closed now and you can only read it. The same canned response has been used by Pink Jarrod in response to the no insurance rule:
By removing optional or required shipping insurance, we are adjusting to help meet buyer expectations for ecommerce and aligning with industry standard practices. In most circumstances, buyers do not expect to pay for the cost of shipping insurance. This change also reflects the industry—and eBay—standard practice that sellers are responsible for their items until they are safely in their customers' hands.
Here's a response from a seller. Great answer, IMHO! Now who wants to contact the Department of Transportation?
Ebay may want to rethink the seller is responsible for shipping until recieved and insurance with the new seller announcements. First of all the Department of Transportation under FEDERAL LAW determines who is responsible for any damage and not Ebay. At this time federal law states that responsibility for the item clears from the seller once the item is transfered to the Carrier in saleable condition. I.E. Fed Ex , UPS , USPS or any common carrier. Last I looked ebay didn't own the department of transportation.
posted on July 28, 2009 06:57:29 PM new
It sounds like Ebay wants individual sellers to conform to industry standards,meaning they want us to act like full time professional retailers,not weekend warriors or hobby sellers!
Look on the bright side,some sellers will not make it,and those who do will start seeing a difference in the bottom line!
*
Economic Reform act of Chairman Obama of the socialist States of America :
10 ounces of meat per month,half a yard of cotton per year per adult.
Hellilujah!
posted on July 29, 2009 05:00:51 AM new
I don't know where they dug up the the DOT "law" and highly question it. Drilling deep in my early mail order memories, freight collect shipments were FOB Destination - any damage or loss in the the shipment was assigned to the receiver. Any shipment where S + H is prepaid to the shipper is FOB Origin, meaning the shipper assumes full responsibility for the shipment until it is delivered safely. I'm bemused by sellers who have insurance optional and admonish buyers that they should buy insurance to protect their shipments. Balderdash! Insurance is for the sellers' protection, not the buyers. Paypal always holds the seller responsible for lost and damaged shipments.
[ edited by pixiamom on Jul 29, 2009 05:07 AM ]
posted on July 29, 2009 06:40:14 AM new
pixiamon is completely correct in saying that insurance is for the protection of the seller not the buyer.
On my second ID, I've always made insurance optional but if an item sold for more than I expected, I would insure even if the buyer opted out.
On my main ID I've always required it as 95% of everything I sell is over $50. I guess now it will be a little less profit on each item.
