posted on September 14, 2009 10:26:24 AM new
I thought that we were over this. Ebay sure has great enforcement of the new policies.
Just won an auction, using my buyer ID. This was some of the wording in the email to me.
Your total for this sale is:
$10.06 Sales Price
$0.00 Sales Tax
$11.00 Shipping & Handling
$2.75 Insurance (Optional)
-----
$21.06 Total without insurance
$23.81 Total with insurance
For shipments to U.S. and Canada addresses, insurance is required for all shipments valued at $100 or more. Cost is $2.75. Insurance is optional for shipments under $100, but the risk is upon the buyer. We use private insurance for most shipments.
For shipments to countries other than noted above, Registered mail is available at a minimum cost of $10.80 for $100 coverage in addition to postage and handling. Rates are higher for additional coverage. If Registered mail is declined and the package does not arrive, sole responsibility for the loss lies with the buyer, not xxxx xxxxxx.
posted on September 14, 2009 11:52:41 AM new
I have also come across sellers doing the same thing you mentioned. I guess they are not following what ebay is telling them as a seller, or they just haven't read the new rules.
From Ebay:
Optional buyer charges for shipping insurance removed
Starting in September, shipping insurance will no longer be included in the purchase flow as either an option or requirement for buyers. Of course, as a seller, you can choose to purchase insurance on your shipments, but you can't ask buyers to purchase insurance separately.
posted on September 14, 2009 05:06:53 PM new
Ladyjewel is right,Sept 22 is the day .
For that kind of shipping,he should include insurance because if it is lost,he would have to ship you a replacement.
*
There is no 'Global savings glut',only wild horses and loose bankers.
posted on September 14, 2009 06:04:36 PM new
Hello,
Note also that all of those details should have been made aware to any potential buyers prior to bidding/buying or they wouldn't officially have to comply with them. (the cost and rules for insurance)
posted on September 15, 2009 12:48:09 PM new
"The Risk is upon the buyer" is a joke if you accept Paypal.
Paypal's policies trump all of your own policies. All a bidder has to do is file a not as described (which can be anything and everything).
The only thing really protecting a seller is when the buyer claims they didn't receive it. As long as their is proof of delivery, you should win your case. Signature for over $250.
Most of my auctions state no returns b/c my items are vintage collectibles. It is better for me to offer to accept a return (buyer pays for return shipment and I refund for the item excluding shipping) than to have them go thru Paypal. Paypal will make me refund the original shipping too, plus it makes me look bad in the eyes of ebay/paypal. I rarely experience this problem though.
I was just checking my dsrs and see i have 4.9 in the top 3 categories and a 4.7 in shipping (even though some items I include "free" shipping). i don't think there is a way out of getting dinged on shipping fees. What I have a problem with is that bidders can grade us on shipping when the shipping costs are already stated in the auction before they bid.
I do add my costs of shipping materials and expenses in the auction and the shipping fees. Materials can cost a bunch of money. I shipped a large box with a BBQ grill in it. Shipping materials alone cost me almost $30 between bubble wrap, peanuts, and a 30 inch cubed box.
I really only recoup my shipping costs. To me, ebay really has no business allowing buyers to rate us on shipping costs... and especially now when sellers are forced to pay for insurance or add it into our costs the way that they do.
posted on September 15, 2009 01:23:39 PM new
You are right,if they dont like our shipping cost,they dont have to bid.
But it is not that easy to file Paypal dispute on 'item not as described'.
It has to be 'item significantly not as described' and with certain categories,you have to check off the appropriate reasons as not described before Paypal will look into it.
*
There is no 'Global savings glut',only wild horses and loose bankers.
