Home  >  Community  >  The eBay Outlook  >  Ebay Called AGAIN Do they think we are idiots??


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 merrie
 
posted on September 17, 2009 08:00:55 AM new
Got my routine call from Ebay. Do they really think we are all idiots??

Some suggestions:

Take clear pictures (duh!!)

Describe item accurately (OK, why didn't I think of that??)

List in correct category (do some home work before you call me, I always list in appropriate categories, if other don't, mention it to them, not me).That is like a teacher calling all parents because one kid shot spit balls instead of just calling the offending party.

Don't list items you do not have. (again, duh!!)

I made some suggestions to her and told her I realized she was reading from a script, but since we were being recorded I made some suggestions, like stop changing the rules every other day sellers have more important things to do than keep revising listings.

Vent, done!!

 
 otteropp
 
posted on September 17, 2009 10:37:09 AM new
Yep...I think JD has it stuck in his head that we are all totally clueless!

I think they could use the money they pay to those poor script readers to give us some REAL and EFFECTIVE customer service.


 
 ebabestreasures
 
posted on September 17, 2009 10:44:01 AM new
AMEN

 
 golfwidow1
 
posted on September 17, 2009 07:57:43 PM new
We have received two phone calls this week. The second phone call my wife told them that we record our phone calls too and he said then he couldn't talk if we recorded. But why not? We would like to remember what they told us to " sell more ",so why not record it. She said just send a email which came without any other new ideas. I said how about making it easier to sell, with less fees. Now with more restrictions on no insurance and no verifications of receiving so we can protect ourselves from bad DSR's much more of our profits will be lost. Give us real HELP ebay not training exercises , save money and give it to your stock holders.

 
 
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