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 max40
 
posted on October 22, 2009 08:22:37 AM new
I received an email from PP stating that "We recently notified you of a bank reversal filed by XXXX XXXXX for a
transaction on Oct 15, 2009. We need a bit more information from you."


"Transaction details"

When I went to PP resolution center, I read the following--
PayPal Case ID:
PP-xxx-xxx-xxx
Reason for Dispute:
Inquiry
Date of Complaint:
Oct 22, 2009
Status:
Being Reviewed By PayPal
Status Details:
We are temporarily unable to determine the status of your case.

Being a newbie to PP, I don't know what to make of it.

 
 hwahwa
 
posted on October 22, 2009 12:34:18 PM new
We recently notified you of a bank reversal filed by XXXX XXXXX for a
/////////////
Is XXXX XXXXX a bidder who won an item from you and paid via Paypal?
Did he pay you with e- check?
*
There is no 'Global savings glut',only wild horses and loose bankers.
 
 max40
 
posted on October 22, 2009 02:52:02 PM new
States "instant payment". No other details that I could find.

 
 hwahwa
 
posted on October 22, 2009 04:14:20 PM new
if it said instant payment,then it is not e check,it is either he has fund in his paypal account or he is using a credit card registered with Paypal.
You should ask Paypal for more information.
Did you ship with trackable DC?
*
There is no 'Global savings glut',only wild horses and loose bankers.
 
 max40
 
posted on October 22, 2009 04:25:17 PM new
Did you ship with trackable DC?

Yes, and buyer has given me feedback.


 
 max40
 
posted on October 22, 2009 06:01:36 PM new
Mystery solved--

"I did not reverse payment. I have just checked my paypalaccount, & it says Paid. What apparently happened is an old credit card number was used. I sent the correct one, but I didn;t know enough to delete the old one first. When they notified me, I corrected it, they sent me confirmation & I think all is well except a time delay in notifying you.
Doing business is not a game with me, & I assure you this bothers me, as i know it must concern you. I value my reputation, please accept my apology."



 
 
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