posted on January 17, 2010 07:56:34 AM new
I got an offer this morning - accepted it and then I get this email:
Q: Hi - I think there was confusion. When I suggested teh $200 that was a question not a definite offer. It turns out the chairs will not work for me - so I do not want to purchase them. Sorry for the confusion -- but you can re-list them on ebay. Thanks so much and again so sorry for any confusion.
Yeah well your confusion cost me money in FVF.
I'm tempted to file for non-payment as soon as I can. I hate the way we are at the buyer mercy to get our FVF back if we try to cancel the transaction without filing for non-payment.
posted on January 17, 2010 12:23:33 PM new
That's my point. If I understand the way it works - if I file and she replies but doesn't agree - I don't get my fees back? Isn't that the way it works?
posted on January 17, 2010 01:05:38 PM new
Write her back explaining that her "question" was an offer that was accepted, that you have incurred $XX in fees and that you'll need to file to get those fees back. Her cooperation in agreeing to cancel the transaction will be greatly appreciated.
It doesn't have to be much more detailed than that.
posted on January 17, 2010 01:11:07 PM new
Yes, ladyjewels that's the way it works.
If you file for your FVF and she doesn't respond to it then she CAN NOT leave you feedback. If she does respond to it but still doesn't pay then she CAN leave you FB. If she leaves you a Neg you can have that NEG removed because she didn't pay.
I would just file FVF and be done with it so you could get back at least your FVF, because of her your listing fee is lost, she deserves having a strike mark against her.
If you decide to file for FVF do it on the 4th day from when the auction ended.
posted on January 17, 2010 03:35:13 PM new
I wrote and told her that I could cancel the transaction to get my fees back and to let me know if she agreed. If I don't heard anything, I'll file.
How can you not know that you made an offer? She could probably give a #@$%& that it cost me $15.
posted on January 17, 2010 04:00:25 PM new
If she doesn't agree to cancel prior to you filing, tell her she will have to honor her offer. That should convince her. She knows she is wrong.
posted on January 18, 2010 10:42:13 AM new
Before filing anything, I would look at her buying history. If she's bought items previously you should be able to see if she made offers on them. If she has, then you know she is familiar with the system and the FVF should be filed for non-payment. If this is a first time event, give her the benefit of the doubt.
Email her and tell her that you lost listing fees on this item and for you to cancel it, she has to at least pay that part of it. FVF are refundable, but not listing fees. That will at least let her know that she caused you some expense... not just the lost time in relisting.
posted on January 18, 2010 01:54:12 PM new
She didn't have but 19 FB so I'll give her the benefit of the doubt.
She answered my email and was glad to cancel the transaction so that is what we did.
It only cost me 35 cent and a little disappointment so I guess I'm OK with it.
