posted on August 18, 2010 05:23:06 AM new
What category will Priority Mail be?
And the number of days it takes the mail or brown tuck to deliver affects a seller ratings??? Even if you mail the same day,we have no control over the delvery time!
Anyway ....these categories are odd.
eBay's Message-
Shipping updates to help you improve service, reduce buyer questions
Industry-standard shipping terms prominently displayed with estimated delivery: Economy, Standard, Expedited, and One-day.
What this means for you: All the current shipping services will be mapped automatically to the four new classifications. Get details.
Shipping to Alaska and Hawaii, US Protectorates, and APO/FPO addresses: Show exact rates based on the location or exclude these buyers.
Pass on your shipping discounts to buyers with the Shipping Calculator: Specify one domestic and one international discount.
Low-cost shipping insurance: ShipCover now available exclusively with eBay label printing.
Upfront shipping information with estimated delivery sets buyer expectations, reduces questions, helps DSRs
Questions about shipping—including confusion about the many different carrier services offered and time of delivery—are key reasons buyers contact sellers. That's why starting in September, the shipping options you offer along with estimated delivery will be displayed more prominently using industry-standard terms. Buyers will have a familiar, consistent experience, clear choice, and the right expectations for delivery. For sellers this means reduced shipping-related questions and better shipping DSRs.
Highlights
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Frequently Asked Questions
HIGHLIGHTS
Starting in September, shipping options you offer will be displayed along with estimated delivery more prominently throughout the buying process. At the top of the item page and during checkout, four familiar industry-standard service level terms will be used:
Economy
Standard
Expedited
One-day
As always, the estimated delivery displayed to buyers will be the shipping time plus your handling time. For example, if you offer a service with 1-4 day carrier timeframe and you specify a 1-day handling time, buyers will see this option as "Standard shipping" with estimated delivery in 2-5 days.
Prominent display at all points of the buying process gives buyers choice, sets expectations, reduces questions
Buyers will now see their options described with these new standard terms along with estimated delivery right at the top of the view item page. This will help inform their purchase decision and help reduce questions about shipping.
As always, if you select one or more of the UPS or USPS services during the listing process, in the shipping details section of the item page buyers will see the exact services you offer.
During checkout, buyers will now see their options described with these four new standard terms along with estimated delivery and the carrier shipping service offered, when applicable, to help with their choice.
As always, after they purchase, buyers see the specific shipping service used along with estimated delivery on order details page.
After the item arrives, when they leave Feedback buyers will continue to see the payment date, estimated delivery and, if you provide tracking, the date it was actually delivered—a strong reminder of your great service.
What this means for your listings:
You'll still be able to choose from all the USPS and UPS services available today. When you list, you'll see them grouped according to the four service level classifications along with the carrier's published delivery estimates.
posted on August 18, 2010 06:17:22 AM new
a strong reminder of your great service.
?????????????????????????
Ebay is so full of you know what!
Wonder why Ebay stock is going nowhere?
Talking all that grandeur talk to indvidual sellers is a waste of time,our resources are limited,we are already stretched being Jack of all trade and keeping up with all the Ebay changes and like someone once said-being fee'd to death !
There is no 'Global savings glut',only wild horses and loose bankers.
[ edited by hwahwa on Aug 18, 2010 06:25 AM ]