Home  >  Community  >  The eBay Outlook  >  Buyer uses BIN, minutes later changes mind


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 shagmidmod
 
posted on December 4, 2010 06:51:28 AM new
I have a buyer who used buy it now to close a listing. She then emailed me 10 minutes later requesting to cancel the transaction. So, I send her a cancellation request and a follow up email. It has been 3 days now and she has ignored the cancellation request and my email. I believe the request is open for 7 days.

I have eBay's auto dispute set up at 4 days for this account. If I have a cancellation request open, will eBay still open a dispute on this item on the 4th day?

I am guessing that her initial email via ebay messaging doesn't count as contact to a dispute either, so that basically starts the clock over.

Yesterday I went as far as to even send her another invoice with a nice message stating that I sent her a cancellation request, but she had not completed it. I also asked her to complete the request or make payment using the invoice in hopes she would move on this. Still nothing.

 
 hwahwa
 
posted on December 4, 2010 10:07:49 AM new
It happens to me yesterday also,she made paypal payment and instantly reversed it.
When I went to print lable,Ebay has a message saying payment not received so wait.
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There is no 'Global savings glut',only wild horses and loose bankers.
 
 hwahwa
 
posted on December 4, 2010 10:08:52 AM new
Could be a seller having similar item ?
*
There is no 'Global savings glut',only wild horses and loose bankers.
 
 
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