How do I turn off unpaid item dispute?

Home > Community > The eBay Outlook > How do I turn off unpaid item dispute?

<< previous topic

post new topic

post reply

next topic >>

Community Guidelines

ladyjewels2000	posted on January 3, 2011 05:50:44 AM new I have it set to open a UPI dispute on the 7th day. My buyer had contacted me about getting more of a item that I'm currently selling. He had purchased the last one I have but I can get more which I offered to do for him early this week. Of course, he wants combine shipping. The case was open last night and I want to go ahead and close it but I don't see a way to do that. I don't want to cancel the transaction as I don't want the fees back but that appears to be the only option. Am I missing something? Thanks
hwahwa	posted on January 3, 2011 06:57:17 AM new Why not ask him to pay for this one and the rest,do it off Ebay . * There is no 'Global savings glut',only wild horses and loose bankers.
merrie	posted on January 3, 2011 09:09:38 AM new Once the customer pays, it automatically closes. You can also go in and close the dispute by saying that he paid.
ladyjewels2000	posted on January 3, 2011 09:29:13 AM new Thanks Merrie - I didn't think of just marking it paid. It's not much money either way. hwahwa - I only sell this item to help keep my number of items per month up(to keep my TRS). I don't make any profit so I need the record of sale.

Return to top of page

All times are Pacific Time

Jump to

All content © 1998-2026 Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!