posted on November 10, 2012 08:46:31 AM new
I can't seem to get the catalogue to work when using Vendio. I either put in the bar code number or I select choose to keyword search, and I still can't get it to show anything.
posted on November 10, 2012 10:56:45 AM new
Hello,
Could you please let us know which eBay category you are listing in, as well as the information that you are using for the catalog match, so that we can take a look?
posted on November 10, 2012 04:30:48 PM new
Okay, I admit I'm clueless here. What is the Ebay catalogue? (And where have I been, huh.)
_____________________
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Wealth without work
Commerce without morality
Pleasure without conscience
Education without character
Science without humanity
Worship without sacrifice
posted on November 10, 2012 04:52:39 PM new
Hello,
Take a look at the pending listing in your account and scroll down to the "Custom Item Specifics" section of the Vendio listing form. There is a green button labeled "eBay Catalogue Information". If you click that button then you can search for your item by UPC, ISBN, or keyword. If the item is in eBay's catalogue then you can select it and pre-fill your listing information with what eBay has on file for the item. In some categories eBay requires that you list this way now.
posted on November 15, 2012 07:49:19 AM new
Okay...here's an example
UPC code is 010343869837
The item is a box of 5 Epson color inkjet cartridges. I couldn't get the catalogue by using either the UPC or keyword search. This is just an example. I have tried several items with no success.
posted on November 15, 2012 09:57:54 AM new
Hello,
Could you please also let us know which eBay category you are listing to (either the eBay category number, the eBay category tree, or just the name of the pending listing that has the eBay category selected), as well as the keywords that you are entering for the keyword search?
Then I clicked the green "eBay Catalogue Information" in the Vendio listing form, entered the UPC "010343869837" and clicked "Search Product". An eBay catalogue item came up for me without any problem. What exactly do you see after following these steps and clicking "Search Product"?
posted on November 27, 2012 11:49:49 AM new
Hello,
I checked eBay and the category that this item is listed to (Toys & Hobbies>TV, Movie & Character Toys>Muppets, Sesame Street) isn't currently enabled to use the Catalog Match system in eBay unfortunately.
