posted on November 25, 2012 04:25:11 PM new
Got this email from Ebay
Thank you for being a valued seller on eBay. As you know, feedback is an essential part of what makes eBay a successful marketplace. We know that feedback left by buyers for you is important to your reputation. This is why we will remove feedback left for you when we know a buyer did not adhere to eBay policies. We wanted you to know that in the last 1 month, we took the following actions to benefit your seller performance record:
Removed low detailed seller ratings
Communication: 1
Shipping time: 1
Note that these removals were the result of patterns identified by eBay's detection systems and/or cumulative reports from you and other sellers. They may be related to transactions that occurred any time over the past several months.
Learn more about the reasons eBay will remove feedback and cases on your behalf. If you encounter a questionable situation with a buyer, we encourage you to report it to eBay. While one report may not be sufficient for us to take action, it could help us identify a pattern of behavior so we can take action for your benefit and the benefit of the marketplace.
You can always view your Seller Dashboard for more information on your selling performance. Please note that some data may differ between this email and the dashboard, due to timing differences.
posted on November 26, 2012 10:02:48 AM new
I suspect that it was a buyer that never expressed satisfaction with any sellers or was suspended, or a competitor, or even someone who was engaging in feedback blackmail with others.
posted on November 26, 2012 02:17:10 PM new
Mine said that they
•Removed 1 buyer protection cases
I don't remember any case within the last few months. I'm not saying my memory might not be faulty, but do you think they could be making it up...to show sellers that eBay really does care?
[ edited by wgonzales on Nov 26, 2012 02:19 PM ]
