posted on January 16, 2006 09:19:29 AM new
This was e-mailed to me today.
If it works??? a mere thank you will suffice.
IVRs ("interactive voice response" are the annoying computers that answer phones. They can sometimes be useful (check flight status etc), but consumers should be able to decide when they want to speak with a human, simply by pressing 0. For example, what if the consumer is:
posted on January 16, 2006 09:56:25 AM new
Colin, you dont read the EO much anymore do you? Somebody had posted this very same thing not too long ago. I had worked in voice systems before it was all what it is now, so I knew about the zero thing from back then. But this list is alot more useful how they have updated it and different company specifics. But very thoughtful of you to post it. Or as Linda would say "to share" lol.
posted on January 16, 2006 10:04:18 AM new
No I don't go on the EO that often. I should, I opened up an ebay store for this year.
Anyone else have a store and some information?
are the annoying computers that answer phones. They can sometimes be useful (check flight status etc), but consumers should be able to decide when they want to speak with a human, simply by pressing 0. For example, what if the consumer is:
I had worked in voice systems before it was all what it is now, so I knew about the zero thing from back then. But this list is alot more useful how they have updated it and different company specifics. But very thoughtful of you to post it. Or as Linda would say "to share" lol.