reo2001
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posted on March 21, 2001 02:35:12 PM new
From my end bidbay has been down for over 12 hours... that sucks for sales...
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ballsandstrikes
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posted on March 21, 2001 02:42:12 PM new
SHould be back up within an hour. They are streamlining catagories and making other changes.
http://ballsandstrikescollectibles.beckett.com/
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mtnmama
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posted on March 21, 2001 03:05:18 PM new
Just spoke to Phillip and Yvonne. BidBay should be back in service by 6:30 p.m. EST.
They've been updating and had some database problems.
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rtt
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posted on March 21, 2001 03:30:06 PM new
The back door is has been open all day!!
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reo2001
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posted on March 21, 2001 03:44:33 PM new
But isnt it a little bit of a shock to the auctions that ended today>> I have belonged to ebay for 2 years and never seen this happen..and its 6:45pm est
[ edited by reo2001 on Mar 21, 2001 03:45 PM ]
[ edited by reo2001 on Mar 21, 2001 03:47 PM ]
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rtt
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posted on March 21, 2001 03:50:23 PM new
perhaps it never happened at ebay while you had auctions running, but it HAS happened at ebay....more than a few times!!
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jtw74
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posted on March 21, 2001 03:57:23 PM new
ebay has always been more than fair with me when they had outages
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deichen
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posted on March 21, 2001 04:18:30 PM new
I hate to tell you, but the back door being open doesn't matter a whole lot to new people or sellers.
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whyme2000
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posted on March 21, 2001 04:36:20 PM new
Yes the backdoor is open, but it doesn't matter much since you can't post, bid or get auction info.
Everytime you look the time has changed when they will be back up and running.
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mtnmama
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posted on March 21, 2001 04:57:30 PM new
Well, they're still not up and not being able to get to the front page is useless.
Maintenance should be done at night, preferably after midnight whatever the time zone.
Getting in the back door to read old posts is all you can do. You can't bid, you can't login, you can't do much at all.
Yes, ebay is good to people whose auctions are affected if the outage is over 2 hours. They extend the auctions, but don't forget, you also pay for their services.
I can recall a time ebay went down for days and no one could get in at all. All sites have these problems and some are unavoidable.
It'd be really nice if electronics weren't so undependable. 
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jtw74
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posted on March 21, 2001 05:27:52 PM new
a sight "going down" and "being upgraded" by choice is two different things. We pay yes, but it is well worth it
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ballsandstrikes
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posted on March 21, 2001 05:27:55 PM new
Well I happen to know that a special person was hard at work till all hours of the night there last night getting ready for this. I have a couple with bids that will end as well but to me it is no big deal. Anything they can do to clean up the catagories and whatever else they were doing is fine. Like many I sell on other sites and just used today to list and catch up there.
http://ballsandstrikescollectibles.beckett.com/
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deichen
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posted on March 21, 2001 06:05:16 PM new
They keep changing the time when it will be complete and asking for patience?
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whyme2000
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posted on March 21, 2001 06:11:07 PM new
Yes BS I did the same. Let's see if your 'special person' can get the ball rolling so I can get in and MOVE my auctions there.
Every time I blink the time has changed to when they will be back up. They going to be down until April 1 when fees start?
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mtnmama
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posted on March 21, 2001 06:12:37 PM new
Almost 3 hours after the promised "up" time.
I know there's a difference between it going down and upgrades. It's been said by me, many, many times, that upgrades should be done during the night. The problem with this particular site is, they have no one who works nights. They have to hire techs to work nights.
As with Honesty.com, they had no one working nights, went in one morning and their entire system was frozen due to overheating of air conditioning. It took them days to recover.
Sites that claim 24/7 business hours should have 24/7 techs. JMO~
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jtw74
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posted on March 21, 2001 06:13:37 PM new
LOL!!! That was funny. I just think that person, special or not, could have scheduled it a bit better
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Pocono
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posted on March 21, 2001 06:17:51 PM new
You been on ebay 2 years, and don't remember the 22 hour fiasco?
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mtnmama
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posted on March 21, 2001 06:28:07 PM new
Pocono,
Who are you talking to? I remember it well, I had 50 auctions closing during that time. Drove ebay billing crazy with all the requests for listing fee credits and I finally got 'em. Also, got some final value credits for auctions that closed with lower bids than I expected.
eBay has had some great fiascos.
New time is now 7:30 p.m. PST, 10:30 EST. They were down at 6 a.m. EST this morning. They're giving the 22 hours a run for the money.
edited to say: OIC, you're talking to reo. Reo, ebay has had worse outages than this. Go to the user to user Q&A board and ask them. They'll tell you!
[ edited by mtnmama on Mar 21, 2001 06:30 PM ]
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deichen
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posted on March 21, 2001 07:20:03 PM new
Gee, now the new time is 9:30 PST. This seems a bit much. I am sure a lot of not happy campers. Will they be up in the morning???????
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mtnmama
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posted on March 21, 2001 07:22:56 PM new
Time is still 7:30 PST on the home page, which means 10:30 EST, 9:30 in between the east and west coast.
Not a good situation at all.
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whyme2000
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posted on March 21, 2001 07:26:41 PM new
We’ll Be Right Back!
Please be patient. We are updating our systems. Please try back after 9:30 PM Pacific time.
Can only be patient so long people!
(Maybe they don't know how to tell time?)
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mtnmama
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posted on March 21, 2001 07:29:40 PM new
I don't know what time they went down last night, but they were down at 6 this morning, so I would have to say they're headed for a good 24 hours of downtime.
I'm not waiting around to see.
Check back in the morning I guess. If there are only 3 techs, they must be going crazy about now.
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auctiongallery2
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posted on March 21, 2001 09:30:05 PM new
Well they are back up.
AG2
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jtw74
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posted on March 22, 2001 05:51:22 AM new
Meanwhile, there new buyers from their ads and from here went somewhere else to shop. IMO, not a good business move
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auctiongallery2
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posted on March 22, 2001 08:20:10 AM new
I don't believe it is something they intended to happen for so long.
From what I have gathered they began in the wee hours of the morning and it ended up being a bigger job than they realized.
Ag2
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deichen
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posted on March 22, 2001 08:33:49 AM new
AG2:
Funny how you only now come out of the woodwork long enough to post a positve note for BidBay. Ahhhh, money is good!
Even BidBay cheerleaders should have been upset by the downtime and now they still haven't posted their fee schedule. It is 9 days until they start charging. Gee, the short notice seems to be familiar ~ YAHELL.
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auctiongallery2
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posted on March 22, 2001 09:00:45 AM new
deichen,
my post about BidBay is probably a little more accurate than it being a "bad business decision," and not something that is based on me receiving money.
I think it's naive to assume that BidBay is sitting around and thinking to themselves..."let's just shut our site down for the entire day."
I just think it became a bigger job than they had expected.
And as far as the fee schedule goes. I have already spoken to GT about that and I think people will be pleased to find out what he has to say regarding that.
However I will leave it up to him and his admins to release that information.
Assumption is the mother of all flub ups and I suggest if you have any problems or questions don't just post them here but give them a call and ask them yourself.
That's what I do now anytime I have questions and I find it's a lot less stressful and in the end accomplishes more.
AG2
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jtw74
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posted on March 22, 2001 09:21:38 AM new
and really I do not care. It will not be the first bad business decision made
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