posted on June 5, 2000 08:14:09 AM new
My wife and I both conduct separate businesses using different bank accounts, credit cards and even office addresses. We each opened a Paypal account. Mine was working fine. Hers was limited to $500 and once she spent $437, it became limited to $63. Calls and emails to Paypal did not correct the problem. I sent her money from my account so she could buy something. Even with over $500 sitting in her Paypal account, it would not let her send out more than $63. Then without warning, Paypal shut down my account, calling it a duplicate. My account was the more active with thousands of dollars passing through weekly. Now my wife's account cant even accept money. People send her money, she and the sender get confirmation, but the money never gets there. After a dozen emails, Paypal sent us a lame explanation that maybe the sender mistyped the ID. Then how did the confirmation get through? This mess has been going on for more than two weeks and phone calls and emails have not resolved it. I have to tell all our auction winners that we dont accept Paypal because they keep screwing up.
posted on June 5, 2000 07:24:25 PM new
Hi yisgood,
I'm very sorry to hear that you've experienced problems with your PayPal accounts. Please forward me the details, along with your email address and your wife's email address. My email address is [email protected]. I can work with the appropriate people here to resolve the situation. I understand your frustration and sincerely apologize for the inconvenience.
