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 azeclixpt
 
posted on August 9, 2001 02:28:34 PM new
Hi

Why do I have 2 unwanted links on my enlarged Images screen ? I don't want the Storefronts promo neither the 'track this auction' link !! ( see my item 1176887065 at eBay )

I have My Account / Sellers Preferences / Promotional Options / Storefront promo on enlarged image page ---- OFF

and

My Account / Sellers Preferences / Auctions Listings Options / Insert 'track this auction ' link in listings ---- ALSO OFF

I'm paying for a service, I have to watch Flashing advertisings of Casinos ( you could change your name to CasinoWatch.com , beeing innundated of cookies from your advertisings , and now THIS ?!?!

Please remove the UNWANTED LINKS from my enlarged images screens.

And please don't blame my IP/browser/etc..

Thank you

Regards
Jose



 
 CallieAW
 
posted on August 9, 2001 04:00:26 PM new
Hi Jose,

It looks like you may have found a bug -- we have forwarded your account to engineering as an example -- we were also able to replicate this in our own accounts.

Callie




 
 azeclixpt
 
posted on August 10, 2001 04:34:33 PM new
Hi Callie

Thanks your answer.

But 24 hours later, the unwanted links are still there.

Please remove it as soon as possible

Best
Jose



 
 azeclixpt
 
posted on August 17, 2001 06:21:51 AM new
Hello,

1.) On August 17th, a new item ( eBay 1179304054 ) is still showing the unwanted links on enlarged images. My prefferences are set for not want these !!

Is this a bug ??


2.) Unwanted counter: I have also stopped wanting AW counters. But they still show up on the same item 1179304054.

Is this another bug ?

Best
Jose


 
 SonyaCS
 
posted on August 17, 2001 09:06:02 AM new
Hi Jose,

I will need to check on the status of the storefront promo issue, but engineering has been notified during the time you made us aware of the problem.

Regarding the counter issue, I checked the auction you specified and you had one of the counters selected when you created the auction. Did you have a counter selected when you first launched this auction, then changed the preferences later?

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 azeclixpt
 
posted on August 19, 2001 03:42:20 PM new
Hi Sonya,

Thanks your prompt answer.

Counter issue: I was doing it wrong. My appologises. Now it is OK

Unwanted links: I will wait your engeneering work out the problem ASAP.

Best regards
jose



 
 azeclixpt
 
posted on August 22, 2001 06:24:03 AM new
Bumping

 
 azeclixpt
 
posted on August 28, 2001 07:04:49 AM new
The links are still there.

Any news ?

 
 SonyaCS
 
posted on August 28, 2001 09:08:43 AM new
Hi Azeclixpt,

This problem is still being worked on -- I will follow up on it for you. Thank you for your patience.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 azeclixpt
 
posted on September 4, 2001 01:46:52 PM new

Still showing ( the unwanted ads ) after all these weeks ...

 
 ChristopherCS
 
posted on September 4, 2001 02:08:30 PM new
Hello,

Keeping in mind that the fix can only address auctions created after it is in place, this error has since been corrected.

If you do not promote your storefront (or have one) in your enlarged image page, and have the 'track this auction' option off for the same page, neither appears anymore.

I just tested this with a new listing, and it appears to be working correctly.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 
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